Older hotel currently under renovation. About what you would expect from an older Hampton Inn. There are nicer hotels but they have a great location. Breakfast cook and housekeeping staff was very friendly.More
- Free Wifi
- Free Parking
Older hotel currently under renovation. About what you would expect from an older Hampton Inn. There are nicer hotels but they have a great location. Breakfast cook and housekeeping staff was very friendly.MoreShow less
Thank you for sharing your review on Tripadvisor. I sincerly apologize for any inconvenience caused to you will staying with us. We were not under renovation, however we did have a unexpected maintenance issue which was being handled during your stay.
We appreciate you and hope you will visit us again on your next visit to Branson.
Drove down to Branson for a few days after a wedding in Kansas City. Everything we di was awesome. Friendly people at the hotel, restaurants and attractions. Was a great time and very affordable. We have been there twice and plan to go again
We like to stay at Hampton Inns because you pretty much know what your getting - comfortable mattress, updated room, nice breakfast area, etc. The young man at the front desk was very helpful with restaurant recommendation.
Special request are not reviewed until the day of arrival and then i'm told that it is to late to meet them. It's just a crap shoot if they are achieved. Since they hadn't done their job, we had to go check out the room before checking in to see if it was okay.
Thank you so much for sharing your review of our property on Tripadvisor.
Your survey response is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve you are helping us deliver a superior experience for you and other guests In the future.
As we discussed when we spoke at the Front Desk, we run a Special Request report the morning of arrival and do our best to accommodate all our guest's. It is a Hampton Brand Standard that housekeeping spritz the guest rooms with Febreze upon completion of the room. The room you checked into was vacant the prior day so there should have been plenty of time for any remaining fragrance to dissipate. I did err on the side of caution and advised that your wife check the room prior to checking in and she agreed it was fine. It would help a lot if you called the hotel the prior day and gave us a heads up prior to the information coming through on the Special Request report. We could then ask the housekeeper the prior day not to use anything with fragrance when cleaning that room.
We truly appreciate and care about all our guest's. We do hope you will visit us again on your next visit to Branson.
Have a Wonderful Spring!
We have stayed at Hamptons in other places and were always impressed, but this time was disappointing to say the least. Breakfast was out of everything, and they only had 2 luggage carts for the whole facility, which people hoarded. The shower took forever to warm up, and once it did, it had 2 settings, scalding or cold. The sinks never got warm water, even when left running for multiple minutes. The water lines were apparently having problems while we were there, as our toilet would not flush and maintenance people were walking around. Other than that, the staff was very nice, and the room was very clean.
Thank you for staying with us and for taking the time to share your review on Tripadvisor. At our hotel we want every guest to leave feeling satisfied with their stay. If for any reason a guest isn't satisfied we have 100% Hampton Guarantee. I sincerely apologize for any inconvenience caused to you while staying with us. If you will contact me directly I would be happy to issue you a certificate for a free night stay at our property.
Thank you again for sharing.
Good location, close to shows, shopping, and places to eat. This is a older Hampton Inn, but it is very clean, and the staff is very helpful. That being said, the shower, and tub area is on the small side, but you can work with it. Lobby area is nice, and good seating for breakfast. The pool area is very nice.