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“Such a waste of my time.”

Rashays North Rocks
Ranked #5 of 13 Restaurants in North Rocks
Price range: USD 2 - USD 36
Cuisines: Australian
Description: RASHAYS specialises in providing the highest quality casual dining experience. Conveniently located in North Rocks, our restaurant attracts people from around the surrounding suburbs who are looking for delicious and affordable food. Our venue is perfect for a wide range of occasions and offers an extensive menu for breakfast, lunch and dinner dining. Check out The Mega Breakfast, our lunches from $10, our Chilli Prawn Risotto and more where all ingredients are sourced from local suppliers, ensuring everything we create tastes fresh and delicious. If you are coming for a romantic dinner or want to plan for a party or child’s extravaganza, RASHAYS North Rocks restaurant can accommodate you! Be sure to check out RASHAYS North Rocks delicious gluten-free and vegetarian options, making it the place to eat.
Restaurant details
Description: RASHAYS specialises in providing the highest quality casual dining experience. Conveniently located in North Rocks, our restaurant attracts people from around the surrounding suburbs who are looking for delicious and affordable food. Our venue is perfect for a wide range of occasions and offers an extensive menu for breakfast, lunch and dinner dining. Check out The Mega Breakfast, our lunches from $10, our Chilli Prawn Risotto and more where all ingredients are sourced from local suppliers, ensuring everything we create tastes fresh and delicious. If you are coming for a romantic dinner or want to plan for a party or child’s extravaganza, RASHAYS North Rocks restaurant can accommodate you! Be sure to check out RASHAYS North Rocks delicious gluten-free and vegetarian options, making it the place to eat.
Reviewed 6 April 2018

I went lastnight with my bestfriend for a catch up dinner together to the north rocks rashays. First of all it was our first time to this area and it was so hard to find the restaurant. There were signs from down the maybe 1km down the road that rashays is located "here" every entry we went in we couldnt even find the restaurant.

Anyways when we got to rashays after 30 minutes trying to find it. we get in and sit down outside. our table was dirty. and not like they were busy. there was only maybe 10 customers in the whole shop. first we order drinks then we order our food. we get our food first and my portion of food was half of what i usually get at every other rashays i go to! then we had no cutlery and had to ask to be given it while just waiting there staring at our food. then the girl comes with our drinks and goes and gives it to the family next to us. knowing well enough that was our order. like i said they werent even busy. then we get our drinks and have to ask them to get us a straw when they should know this considering what its served in you cant even drink out of. then when we go to pay my friend forgot her rashays member card and he said he can search it up with her mobile number which she gave him. after being on the phone for 10 minutes he said he cant do it for her. which is dumb considering we do ti all the time. I have been at many rashays and i know what exceptional service they have and they always ask if we need anything else and if we are happy with the service. we did not get this at all. this will be my first and last time every going there!

and not recommending that place to anyone.

Date of visit: April 2018
    • Value
    • Service
    • Food
Thank deemoss1596
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rashays98, Manager at Rashays North Rocks, responded to this reviewResponded 7 April 2018

Good Afternoon Deemoss1596,
Thank you for taking the time out and providing us with your feedback!
It is very disappointing to hear of your experience. We work hard to maintain a high standard of service throughout all aspects of our business and it is evident that we did not meet your expectations on this occasion.
We apologise immensely for your experience and can assure you we have spoken to the General Manager to ensure all staff are further trained so that your next visit is a good one.
We would love to discuss this further with you, if you may email us at customerservice@rashays.com or call us on 13000 13000.
Thank you,
John - RASHAYS customer care.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (62)
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12 - 16 of 62 reviews

Reviewed 2 April 2018 via mobile

After moving house we decided to celebrate. Even though the restaurant has been in the area for a number of years it was the first time we went to eat there.

Great American style meals similar to IHOP or Denny's

Date of visit: March 2018
Thank Gaigin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rashays98, Manager at Rashays North Rocks, responded to this reviewResponded 3 April 2018

Good Evening Gaigin,

Thank for the kind words - we are glad your enjoyed your visit.

We appreciate your feedback and hope to see you soon.

Regards,
Lorenda - Customer Service

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2018

Arrived to find they had lost our booking however there were plenty of tables. I ordered the chicken crepes which are pictured with 2 crepes - there was only one in the dish I received, although it was tasty. Milkshakes seemed overpriced, as were some menu items. Garlic bread was on special & a bargain.

Date of visit: March 2018
    • Value
    • Service
    • Food
Thank Sandy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rashays98, Customer Service Team at Rashays North Rocks, responded to this reviewResponded 2 April 2018

Hi Sandy T,

Thank you for taking the time to provide us with a rating.

Sorry to hear that RASHAYS North Rocks was not able to locate your bookings. We have a centralised booking system that will allow us to investigate why this happened and address any opportunities to prevent it from happening again.

Your feedback has been passed on to the restaurant and management team, as well as your review regarding the menu.

Please contact us on 13000 13000 or customerservice@rashays.com because we would love to discuss your experience further.

Jordana
RASHAYS Customer Service Team

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Reviewed 11 December 2017 via mobile

Nice ambience.
Unbelievably slow service even though it was more than half empty. Food came very very late.
Average food.

Date of visit: December 2017
1  Thank sgdesi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rashays98, Customer Service Representative at Rashays North Rocks, responded to this reviewResponded 18 December 2017

Good Morning Sachal,

Thank you so much for taking the time to provide this feedback. I am so sorry to hear that the service you received was not up to Rashays standards. I can assure you that this feedback will be passed on to my management team to implement further training and development.

I am glad to hear that you are impressed by the ambiance, and I hope to see you again in the near future.

If you have any further feedback you would like to provide, please do not hesitate to contact us at customerservice@rashays.com

Kind Regards,
Dayna
Rashays Customer Service

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Reviewed 7 October 2017 via mobile

Nice food and beautiful deserts but quiet expensive and noisy place as there is too much echo in the place . Coffee is very good too and the salted caramel brownie and sticky date pudding is very delicious.

Date of visit: October 2017
Thank Meero26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rashays98, Customer Service Representative at Rashays North Rocks, responded to this reviewResponded 10 October 2017

Dear Meero,

Thank you for taking the time out and providing us with your feedback. We appreciate it immensely and will forward it onto higher management for review.

Kind Regards,
Rashays Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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