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“Not to be missed!”

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Cape Hillsborough Nature Tourist Park
Certificate of Excellence
Reviewed 18 July 2017

We stayed here twice on our trip up North. Both times we stayed in the Terrace Huts. The room was kept fairly clean and came stocked with personal hygiene products (mini soaps, sanitary bags). However, on the first visit the floor seemed like it had not been mopped prior to our arrival, as even after showering our feet became dirty and black. On the second stay the water suddenly cut off mid-shower while my friend had shampoo in his hair...not a good situation (glad it wasn't me). Shortly after (10 minutes later), the water came back on in the room. Just a heads up, we believe that one of the two hot plates on the stovetop does not work. The room itself is a little outdated, but still comfortable and we were able to do everything we wanted in the kitchenette etc.

Reasonably priced. Just a note, the single car space is probably not the best for larger cars as it is quite a tight squeeze. The room had a large sign that stated you would receive a cleaning fee of $70 for unwashed dishes and not removing rubbish. $70 for not emptying a one-night-stay rubbish bin seems ridiculous, although we were happy to do this. The only problem here was that the bins were a little far away from the room.

The thing we loved about the park is the location! It's truly unique and has such a remote feel about it. This may be because we had no reception or internet. I found it hard to disconnect from technology however my friend loved it. If you are like me, you can purchase internet at the park. We didn't as it is VERY expensive. My advise is enjoy your time without technology and take in the surrounds. Seeing the kangaroos at sunrise is a really special aspect of this park. We did this on our first stay and did not regret the early wake up! There are a number of walking tracks that can be accessed via the park. The layout of the park itself is great, with the pool central to the park. The park has a great initiative with recycling cans (as evidenced around the park).

Overall, worth the detour and would stay again. If you are looking for some R&R and a peaceful stay (unlike some other parks) then this is the park for you! Plus, you often see kangaroos lounging around the park.

Room Tip: For a quiet stay I suggest the Terrace Huts toward the back of the park
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  • Stayed: July 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Brooklyn K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renae A, Public Relations Manager at Cape Hillsborough Nature Tourist Park, responded to this reviewResponded 27 July 2017

We are pleased to hear you had an enjoyable time while staying with us Brooklyn, K. We regret that on this occasion your accommodation expectations were not met. Our housekeeping team take pride in making sure the rooms are clean so we are most disappointed to hear this. Apologies for the water outage as we recently experienced a water leak which council tried to fix as quickly as they could – sincere apologies again. Thank you so much for bringing these issues to our attention we will put these forward to management to be reviewed. We appreciate you taking the time to review us and hope to welcome you back for another relaxing stay soon.

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25 - 29 of 263 reviews

Reviewed 14 July 2017 via mobile

Was really disappointed with this place. Expected to see kangaroos in the wild but it's not really the wild if they come back every morning to be fed by management. The woman at reception fed us this bull story of how the customers feed the Kangaroos timtams, so they have to feed them to "supplement their diet". They feed them on the beach so they can keep making a lot of money from them and it keeps them coming back every morning. Charged $31 for unpowered camp site. No light in toilet or shower, toaster broken, a sign in the toilet telling you to mop out the shower when you finish. I think the money that this place is making they can afford to pay someone to clean the toilets. Overall very rundown and dirty for the money you are paying.
Will not be back!!!!

Stayed: June 2017, travelled as a couple
1  Thank olive1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renae A, Public Relations Manager at Cape Hillsborough Nature Tourist Park, responded to this reviewResponded 27 July 2017

Hi Olive. Thank you for taking the time to post your review. We’re saddened that your stay with us did not meet your expectations. Unfortunately there are those visitors who feed the kangaroo’s non-based nature food which can impact on their digestive system greatly so we supplement their diet with special feed to ensure they remain in good health. We do what we do not just for the business but also for Mackay Tourism and Queensland Tourism to ensure that we can all experience a unique, enjoyable and lasting encounter with our much loved Australian wildlife. Thank you for bringing these maintenance issues to our attention, we will ensure these are passed onto management to be reviewed. We do hope you reconsider staying with us again soon.

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Reviewed 13 July 2017 via mobile

We stayed there for one night to see the Kangaroos at the beach. They feed them in the morning at 6.30 am.
The caravan park is nice but nothing special. No wifi, no telstra.
The showers are clean and the pool is ok.
We recommend if you want to see the Kangaroos.

Stayed: July 2017, travelled with family
Thank Phmatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renae A, Public Relations Manager at Cape Hillsborough Nature Tourist Park, responded to this reviewResponded 25 July 2017

Thank you for your review Phmatt. We are pleased you enjoyed the sunrise experience with us. The roo's return to the beach every morning to feed off the mangrove seed pods washed up on shore from the overnight tides. I'm sorry you were disappointed to see that we provide feed to the kangaroo's however this in no way supplements their diet but has worked amazingly for their digestive system which boosts their health and helps them digest anything that has been inappropriately given to them as non-nature based food. Due to our location our internet coverage is rather poor, however many holiday makers find this as an added bonus to be able to detox from technology.

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Reviewed 13 July 2017 via mobile

Went 2 stay for 3 nights as we saw this advertised on a travel channel in brisbane - how u get up at sunrise to see the kangaroos/wallabies feeding on the beach only to find out that the camp owners husband actually goes and feeds them - only in the morning this is obviously to get tourists like ourselves to stay at his park - we found him a bit rude but all the ladies were lovely and friendly - he needs a couple of lessons from them - no kangaroos/wallabies at low tide in the evening so it goes to show that its for the camp grounds benefit so people will stay there - the walks by the parks were great - wouldn't stay again

Stayed: July 2017, travelled as a couple
Thank Susan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renae A, Public Relations Manager at Cape Hillsborough Nature Tourist Park, responded to this reviewResponded 27 July 2017

We are sorry to hear that your time spent with us did not meet your expectations. The kangaroo's return to the beach every morning to feed off the large number of mangrove seed pods washed up on shore from the overnight tides. The feed in which we provide for the roo’s is to help their digestive system as unfortunately there are visitors who feed them non-nature based food which can cause them to become very sick. We hope that you reconsider and return to Cape Hillsborough Nature Tourist Park someday.

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Reviewed 8 July 2017 via mobile

Friendly staff, clean and well maintained facilities, great prices, nature literally at the door, amazing location and like minded guests make this a must do for nature adventurers. My partner took me to the beach only a month ago and we had to return with then children to holiday and really experience what this destination has to offer. We only had 3 days but a whole week here would be best to explore all that it has to offer.

Stayed: July 2017, travelled with family
Thank Shayne E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renae A, Public Relations Manager at Cape Hillsborough Nature Tourist Park, responded to this reviewResponded 13 July 2017

We're so glad you and your family had a great time with us and we can't wait to welcome you back again soon. Thank you for the great review Shayne E.

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Additional Information about Cape Hillsborough Nature Tourist Park

Address: 51 Risley Parade, Cape Hillsborough, Queensland 4740, Australia
Region: Australia > Queensland > Cape Hillsborough
Amenities:
Bar / Lounge Beach Free Parking Children Activities (Kid / Family Friendly) Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in Cape Hillsborough
Price Range: $37 - $191 (Based on Average Rates for a Standard Room)
Number of rooms: 113
Official Description (provided by the hotel):
A haven nestled in the forest, and surrounded by the beautiful Cape Hillsborough National Park - the ultimate destination to seek respite from the pace of every day living. Awaiting you is private comfortable accommodation and beach front sites in an environment of natural beauty. ... more   less 
Also Known As:
Cape Hillsborough Nature Hotel

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