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honestfeedback101
Sunshine Coast, Australia

Good stay, bit expensive for what u get

5.0 of 5 bubblesReviewed 17 Feb 2024via mobile
Great room and best shower pressure ive had ever in a hotel 👍🏽

Clean and comfortable. The couch could do with a deep clean as had a few stains but overall is a good experience

Nothing else to comment on but i have to write 200 character, how stupid is that??!
Date of stay: February 2024
Trip type: Travelled on business
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
John Orning, Owner at Mercure Sunshine Coast Kawana Waters, responded to this review
Responded 10 Apr 2024
Thanks honerstfeeback101 for your nice review and for staying with us.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 21 January 2024

Wildflowr restaurant has very good food, I had the pepper Crab and prawns absolutely delicious, my wife had the chicken burger and said it was very tender and great flavour. Staff on check-in and restaurant friendly and helpful. Rooms are clean and tidy.
Down falls though no welcome beverages nor offer of upgrade, also no late checkout offered even though I am a gold card member.
Unfortunately if you want to watch anything other than normal free to air TV you have to login to the hotels Wi-Fi and use your own phone, tablet or laptop.
Overall nice place to stay, particularly if you need to stay near the hospital just down the road ,
To reiterate the food at the Wildflower is very good even though the drink prices are on the high side.

Room tip: There is NO pool 😢
Date of stay: January 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank 9_Mile_sniper
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
John Orning, Owner at Mercure Sunshine Coast Kawana Waters, responded to this reviewResponded 11 April 2024

Thanks 9Mile Sniper,
for staying with us and for the review. We are really happy that you enjoyed our restaurant and our service.
Im sorry that we missed your welcome drink, you should have gotten it. If it by any chance happens again, please let us know direct so that we can rectify.
Thanks again//John

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 December 2023 via mobile

Clean and spacious rooms with usb charging and smart TVs that actually work, so extra star for that. Everything else was terrible - I am Accor Gold (actually platinum now but at the time of stay) and no mention of status on check in, no welcome gift or amenity, no room upgrade despite there being better rooms available, and no one informed me of the laughably early checkout time of 10am so I had housekeeping trying to enter my room at 10.30am when I was in the shower. No offer of a late checkout either despite my status. Bar horrendously overpriced, $12 for a can of beer not even served in a glass. There are many choices of Accor property to stay on the Sunshine Coast so thanks for making my choice for my next stay an easy one - hint: it won’t be at this cheap and nasty property.

Date of stay: December 2023
Trip type: Travelled as a couple
Thank s4172249
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 October 2023

Date of stay: October 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 October 2023 via mobile

Have stayed at Mercure a couple of times now and it is always sensational. Great quiet location, the rooms are very clean and comfortable (thanks for the upgrade) and the staff very friendly. Free parking contributes to the great value. Thank you for a great stay and look forward to my next visit.

Date of stay: October 2023
Trip type: Travelled solo
Thank Jeff A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 October 2023

Knowing I was staying for 5 nights on Sunshine Coast, I picked Mecure based on reviews about a quiet, comfortable stay and I wasn't disappointed. From easy, mainly underground parking to a modern hotel that only had three floors so relatively quiet and not teeming with guests throughout the week. Excellent restaurant which required bookings as the locals were often taking up spots for the quality food and drink! Quick links to various highways to get me north for sightseeing so very happy overall. Minor issue with the shower leaking and regularly flooding bathroom area, once management fixes glass door runners, this should fix problem.

Room tip: Room 306 has great views but bathroom constantly wet due to faulty glass door runner allowing water to spill out from shower.
Date of stay: October 2023
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank julie s
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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