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“Ok, but not great”

Twigs Tavern & Grille
Ranked #13 of 322 Restaurants in Rochester
Certificate of Excellence
Cuisines: American
More restaurant details
Restaurant details
Dining options: After-hours, Delivery, Reservations
Description: Rochester's only restaurant with a dedicated Gluten-Free kitchen. Discover a unique and exciting dining experience at Twigs Tavern and Grille. Locally owned, Twigs offers many delectable menu options in a warm atmosphere. Gather around our Hot Rock Grilling or enjoy several small plates. You and your guests will enjoy a truly memorable dining experience.
Reviewed 22 July 2017 via mobile

Ordered a variety of small plates. I was disappointed that they (6) all came out at once. I'm used to a variety of small plates experiences where they serve plates one or two at a time - so this could be my issue. Parmesan Crisps were the winner with the Ahi Tuna Bowls the clear loser as the tuna was off. It was however presented beautifully. I was also disappointed with the Thai Scallops as they did not taste as fresh as I would have hoped. A few highlights - the service was outstanding - warm, friendly, and attentive. The outdoor seating area was really nice. Nice draft beer and wine selection. The desert offerings looked nice so I ordered the cookies and cream to go!

Thank sdwk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taryn F, Manager at Twigs Tavern & Grille, responded to this reviewResponded 25 July 2017

We are delighted that while dining with us at Twigs Tavern and Grille that you found the service to be outstanding, our patio to be very nice, and that you enjoyed our drink menu. Hearing that you enjoyed the presentation of our dishes also makes us very happy. The Cookies and Cream dessert that you took home is one of our favorites, we hope you enjoyed that as well.

It is very disappointing to hear that you did not thoroughly enjoy the Mini Ahi Tuna Taco Bowls from our Small Plates Menu! Though, the presentation was beautiful we hope that the taste of this dish would have been just as wonderful. We would like to apologize that we let you down.

Your next visit to see us, your server would be happy to have the Small Plates made and delivered to you by your preference so that you can enjoy a couple at a time. Each dining experience is crafted to the needs of each guest. With instruction we are certain that we can serve you accordingly.

We appreciate you sharing your kind words with us and your feedback! It is our hope, your next visit will be fantastic. We enjoyed having you as our guest, thank you.

Sincerely,
Taryn Ferguson

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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65 - 69 of 407 reviews

Reviewed 21 July 2017

Couple just had lunch here for first time in a while. While they have some dishes they do well butternut ravioli, others they should fix or just stop doing. I had the "new" fish tacos (which I am always on the lookout for places that do these right). Unfortunately, they need to go back to the drawing board on these. It was essentially cold slaw with a very small strip of fish and a strange extremely sweet thousand island tasting drizzle on the top. No Pico, no cilantro, no flavor. Rice with it had a strange ginger flavor, and for $16, I felt almost ripped off. Wife's small butternut ravioli was good, but the pear salad was bland and looked like it was run through the food processor. All in all, not a place I would recommend, even if you overlook the higher price tags. NOT a fan and not likely to go back.

    • Value
    • Service
    • Food
Thank MnFox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taryn F, Manager at Twigs Tavern & Grille, responded to this reviewResponded 25 July 2017

We are very saddened to hear about your recent experience with us! It is very disappointing that your lunch dishes did not meet your expectations. Your feedback is very important to us and we hope that we are able to make it up to you.

It makes us very happy that you enjoy our Butternut Squash Ravioli! It is one of our most delicious and famous dishes. The Fish Tacos, which have just recently added, is a Main Plate that is crafted to be different from other fish taco plates. We are very sorry that you did not enjoy our unique spin on the dish. The Siracha Cremosa that is topped on the tacos is meant to give a smooth but flavorful taste. We are sorry you found it to be sweet.

We hope that you will give us a second chance! Your next visit, your server would be happy to go over the menu with you to find something that better fits your tastes. Thank you for your feedback so that we may better serve you next time.

Sincerely,
Taryn Ferguson

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Reviewed 18 July 2017 via mobile

I recommend this fabulous find to anyone who loves not only great service and food, but also an experience! We chose based off of the trip advisor posts and will be talking about it for years to come. Our appetizers were fantastic, I highly recommend the Parmesan crisps, our hot rock entrees were nothing short of delicious and the sides/sauces were a lovely compliment. Our hostess was great with rapport, our server attentive to our first time and the atmosphere was attractive and relaxing. I must give recognition to the extensive GF menu as well. We will be dining here for years to come! Well done Twigs!

Thank sabrina365
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taryn F, Manager at Twigs Tavern & Grille, responded to this reviewResponded 21 July 2017

We are very excited to hear that you had such a wonderful experience with us at Twigs Tavern and Grille! It makes us very happy that from the moment you walked in our door you felt well taken care of with attentive service. It honors us that you consider us a great find!

The Parmesan Crisps that you enjoyed from our Small Plates Menu are some of our favorites as well. We are glad that you enjoyed them. We are very happy that you had a fun time grilling your own meat on our Hot Rock. Our Hot Rock Grilling menu is a great way to enhance your dining experience with us.

Thank you for sharing your fantastic review with us! We look forward to you dining with us for years to come. Please come see us again soon!

Sincerely,
Taryn Ferguson

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Reviewed 13 July 2017

Staff was great, food spicy and menu hard to read, have eaten here before and had similar experience, however ice cream was good

Thank savysenior163
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taryn F, Manager at Twigs Tavern & Grille, responded to this reviewResponded 21 July 2017

We are very pleased to hear that you found our staff to be great. Unfortunately, we are saddened to hear that you found our menu to be hard to read and did not enjoy your menu choices. It is our hope that every guest leaves after a wonderful experience with us.

We hope that you will give us one more chance. Your next visit, your server will be happy to go over the menu with you to find something that will fit your tastes. Our menu has a wide variety of flavors. Which some we are sure you will enjoy.

We appreciate you sharing your review with us. Your feedback is important to us so that we may better serve you next time. We look forward to having you as our guest again.

Sincerely,
Taryn Ferguson

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Reviewed 4 July 2017

I'll preface this by saying that the food we had was because of a party we had there. We didn't eat in the actual restaurant - although we did hang on the patio a couple of nights for drinks (very nice!). Our party had 16 people and we all ordered from the menu - not a fixed menu. I had the filet. Cooked perfectly and very tasty. They are known for the Butternut Squash Ravioli and the three people who had that said they can see why. I'd pass on the Onion Rings - just so-so but the Fried Green Beans were outstanding. Good selection of wine and liquor so that was a plus. Everyone said their meal was excellent. We stayed at the Centerstone so it was very convenient. Definitely a must-go-to.

    • Value
    • Service
    • Food
Thank DLrosie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taryn F, Manager at Twigs Tavern & Grille, responded to this reviewResponded 13 July 2017

We are delighted that you found many of our dishes to be outstanding! The Butternut Ravioli, Green Bean Frittis, and Filet Mignon are a few of our favorates. We are very happy that you enjoyed them, and found your Filet Mignon to be prepared perfectly while dining with us at Twigs Tavern and Grille.

Our extensive dining menu and bar menu provide everyone with something they can enjoy. We are very happy that you found your selections to be excellent. Sipping on a cold drink and enjoying tasty dishes on our patio is a wonderful way to enjoy the warm weather!

Catering to parties within Centerstone Plaza Hotel Soldiers Field – Mayo Clinic area is something we enjoy doing. We are very happy that you and your party enjoyed dining in their banquet room. Thank you for leaving us your great review. You and your party were fun to have dine with us! We hope that if you have any future events that we may help host them for you.

Sincerely,
Taryn Ferguson

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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