We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Service”

Bonfire Wood Fire Cooking - Eagan
Ranked #25 of 140 Restaurants in Eagan
Price range: USD 10 - USD 30
Cuisines: American, Pizza, Steakhouse
More restaurant details
Restaurant details
Dining options: After-hours, Reservations
Dining style: Casual Dining
Description: Axel’s Bonfire, commonly known as Bonfire, features real wood-fired cooking giving the food its rich and distinctive grilled flavor. The relaxed, inviting atmosphere is a perfect backdrop for festive, flavorful American cuisine with a unique Southwest flair. Focusing on quality and freshness, Bonfire prefers to purchase ingredients locally and all food is Trans- fat free and prepared from scratch, including sauces and dressings. The family-friendly restaurant’s signature items include wood-fired pizza, spit-roasted meat, sizzling fajitas, salads, pastas and make-your-own pizzas for kids.
Reviewed 3 October 2017

Wife and i shared the french dip and they split so we each had are own plate. They even made different fries which they did not have to do. They went out of the way to make us welcome,

    • Value
    • Service
    • Food
Thank kaybob54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (136)
Traveller rating
Traveller type
Time of year
Language

14 - 18 of 136 reviews

Reviewed 24 September 2017 via mobile

Excited to try the Eagan location because of other Bonfire locations and Axels. The service was weak starting with a incorrect drink and oh well response. Then the recommended app was lettuce wraps that was marginal. Finally we got our dish in which the walleye and potatoes were good but s medium cooked steak was "dry". The time between app and salad was 15+ minutes. Not sure why and refills had to be asked for. There will not be a return trip to this location. PS we shared the steak and she was aware of it and only 1 steak knife. Hmmmm

Thank YentaLeah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer R, Public Relations Manager at Bonfire Wood Fire Cooking - Eagan, responded to this reviewResponded 28 September 2017

Good morning. We are deeply sorry that we did not live up to our own standards of service and quality of food. We have shared this with our team as a coaching tool to ensure that every guest has the same experience from beginning to end.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2017 via mobile

Dined there on a Sunday evening about 7 pm and choice to eat on the patio. Host said he would be right behind us with the menus. Of the 8 tables on the patio, 4 had not been cleared. The outside station was full of dishes and menus. We sat at a table that was not cleared. It took at least 10 minutes before staff came out and by that time there were at least 3 tables waiting. We were ignored. We had to ask for the table to be cleared and to get service. The young girl who cleared and wiped the table had obviously never done this before. Finally a server attended to us and had several excuses as to why it took so long. ( not very good one as far as we were concerned ). She took our drink and food order. It took another 10 minutes to get our drinks and an additional 30 minutes to get our food. Server was a bit over- the- top in her attitude. I ordered the Walleye tacos and hubby had a chopped salad. Both were ok, not great but ok. That is why I gave it a 2 instead of a 1. Another note in regard to the patio, there were random electrical cords hanging from the awning and the floor appeared to not have been swept in a long, long time.
We will not dine there again.

Thank dhaugen54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 August 2017 via mobile

We live close by and have been going to this location for years, always was fantastic. The menu was recently overhauled and pizza's were eliminated and only two burgers now! Menus are left at the table now like a diner, and you bill comes to the table without the traditional cover/leather case - just the rolled up piece of white paper with a pen. Not sure what the ownership group plans to do with the massive wood burning pizza ovens at each location - just serve paper thin flat breads? Our house salad (which the new menu describes as 'mixed greens' was 100% iceberg. My inquiry with the manager resulted in him saying 'I'll go check with the big wigs', he never returned and my bill reflected no adjustment - until I asked our server who went and questioned the manager. He said he forgot to make the adjustment. Convenient. My kids reluctantly ordered a burger with ketchup and pickles due to the absence of their favorite pizza's. Burgers arrived without pickles. I know I sound like a whiner but this place went from a hero to a zero really fast. We can't go back - but it was a fantastic 7 year run, too bad someone started making stupid decisions.

Thank Shawn P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2017 via mobile

We've been here before and wasn't impressed, but tonight was tops. The service and staff were great. The food was excellent. The facility is clean. Prices were reasonable. The chicken club was extremely tasty. Great to see the improvement.

Thank Leonard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Been to Bonfire Wood Fire Cooking - Eagan? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing