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“Total Nightmare Hotel” 1 of 5 bubbles
Review of FairBridge Inn & Suites

FairBridge Inn & Suites
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FairBridge Inn & Suites
Ranked #2 of 2 Hotels in Caledonia
Rochester, Minnesota
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
“Total Nightmare Hotel”
1 of 5 bubbles Reviewed 19 July 2011

talk about the most unfriendliest owners and workers in the business. It was my wedding day and I went to go check in early cause the worker said the room was ready when I called and when I got there the owners/manager wouldn't let me check in yet because check in time wasn't till 4. I pleaded that my wedding was at that time, but they didn't care. So I had to have family missed things to check me after the wedding. The jacuzzi was dirty and we didn't get to use it. Everybody from our wedding party will never stay there again. Everyone was very disgusted with workers attitude and professionalism.

Room Tip: don't stay here stay at the Crest inn
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  • Stayed November 2010, travelled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
5 Thank Cray55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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62 reviews from our community

Traveller rating
    0
    0
    2
    1
    59
See reviews for
31
4
Solo
0
7
Rating summary
  • Location
    2.5 of 5 bubbles
  • Sleep Quality
    1.5 of 5 bubbles
  • Rooms
    1.5 of 5 bubbles
  • Service
    1 of 5 bubbles
  • Value
    1.5 of 5 bubbles
  • Cleanliness
    1.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Winona, Minnesota
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 29 April 2011

Horrible place to stay!!! We requested a cot and when it was not brought up at about 9pm we called down. They had the nerve to ask us if we really wanted the cot because they would have to go all the way down to the 1st floor and bring it up.......um yeah, we DO want it!!! We had to wait 15+ minutes for it to arrive and the guy that brought it was rude!!! Staff was rude at check in and check out!! I will NEVER stay there again!!!

  • Stayed November 2010, travelled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank helloitsme00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minneapolis, Minnesota
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 25 November 2010

Bedding was not changed... and this was a suite!!! We've actually stayed here a number of times in the past, but things got worse every time we stayed. We finally vowed never to stay there again, we are going back to the area again tomorrow and booked at a motel in Spring Grove instead.

  • Stayed July 2010, travelled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank shtojo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vinod P, General Manager at FairBridge Inn & Suites, responded to this review, 25 February 2012
Thank you for your honest feedback, we were under renovation at the time and do apologize for any inconvenience. We do appreciate to hear positive and negative reviews from all of our guests. We take all reviews into consideration to see what areas our guests find frustrating to their needs and do our best to make changes to better accomodate our guests. We hope that during a future stay you would find our hotel to be much more accomodating to your needs.
~Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Elk River, Minnesota
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 bubbles Reviewed 20 October 2010

Bottom line is the staff there is rude- except for the nice lady working hard to keep the breakfast area stocked. You can't complain because in there eyes the only reason you are is because they are from India... Some people just don't get it. We had issues with our ac, toilets being plugged, and just plain unfriendly welcome and overall hostile service. Sadly it is the only place in the area to stay with large group accomodations- but I would say enjoy the beautiful southern Minnesota scenery and stay somewhere else.

  • Stayed October 2010, travelled with family
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank TLCraig324
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blaine, Minnesota
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 10 August 2010

We were promised connecting rooms. I phoned them to say we were in the area and we would be checking in later in the evening. They did not hold our connecting rooms. When we checked out, they would not do the AARP discount. We were told all discounts had to be done at check in. Never heard that one before!! I killed a spider in the room. The pool area did not smell clean.

  • Stayed August 2010, travelled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank moe1951
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about FairBridge Inn & Suites

Property: FairBridge Inn & Suites
Address: 508 N. Kruckow Ave, Caledonia, MN 55921 (Formerly Caledonia Inn & Suites)
Region: United States > Minnesota > Caledonia
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Caledonia
Hotel Class:2 star — FairBridge Inn & Suites 2*
Number of rooms: 231

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