Party of four, about three minutes before the entrees were served the waitress informed us that one order could not be completed due to lack of ingredients. While that person searched for another option, party members received their meal. What a horrible faux pas. Otherwise service was good, food was okay. One entree received a lot of rice for the amount of meat/vegetables. One entree was bland. Two Pho bowls were good. Had to ask for the check. Crab rangoons and wontons weren't very good. As others have noted exterior of the building is intimidating while the interior is nice. While not a perfect visit I would try again.