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All reviews front desk renovations are complete slow internet nice indoor pool nice hotel the breakfast area queen suite room was clean breakfast was included quiet area would stay again exercise room other hotels yogurt short drive to downtown business center refrigerator and microwave
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Reviewed 2 May 2016

Was looking for someplace to stay on my way to Grand Rapids. Found this after a little bit of searching. Friendly staff checking in, with plenty of parking. Room was nice and clean, with a comfy bed and nice TV. Convenient to both restaurants and super centers if you want to grab something to eat in the evening (the microwave and refrigerator in the room was helpful). Morning breakfast was good, what you'd expect from a Holiday Inn Express. Definitely recommended!

The second floor opens up onto the lobby, so know if you're near that, you'll get some extra noise. Also, the two stairwells are on the end of the hotel and the elevator is sluggish, so be aware of that.

One important thing: at night, it's very hard to tell that the only entrance to the property is actually behind the hotel. You have to turn north from Phoenix onto Veterans, then make a quick right onto Dewey. There's no entrance on Phoenix

Date of stay: April 2016
  • Trip type: Travelled solo
    • Value
    • Rooms
    • Service
Thank Joe H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 April 2016 via mobile

Our group was two adults and three kids between 7 and 11. The hotel staff was very helpful and accommodating. Plus our group was grateful for the indoor pool because the weather wasn't the best during our stay. The hotel was convenient and clean.

Date of stay: April 2016
Trip type: Travelled with family
Thank Johanna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Meghan M, General Manager at Holiday Inn Express South Haven, responded to this reviewResponded 13 April 2016

Dear Johanna S,
Thank you for feedback on your recent stay with us! I am delighted to hear you enjoyed our hotel and especially the pool! We strive to provide a memorable experience for all of our guests! We hope to accommodate you again soon in South Haven!

Kind Regards,
Meghan Morey
General Manager- Holiday Inn Express South Haven, Michigan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2016

Easy to book, helpful on phone to confirm reservation and answer questions...Friendly staff, clean , great free breakfast! Close to downtown South Haven, and near driving distance to Saugatuck and Holland. We'd go back!

Room tip: Ask for third floor, and well away from elevator
Date of stay: March 2016
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Anne F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Meghan M, General Manager at Holiday Inn Express South Haven, responded to this reviewResponded 6 April 2016

Dear Anne F,
Thank you for providing feedback on our friendly staff! I am pleased to hear you enjoyed your stay and we look forward to seeing you again soon!

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Reviewed 30 March 2016

Very clean hotel . Breakfast was included and well stocked. Located on the main drag with plenty of restaurants to get a great meal. The pool is heated and clean. Would have no issue going back for a quick weekend getaway .

Date of stay: October 2015
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Rich K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Meghan M, General Manager at Holiday Inn Express South Haven, responded to this reviewResponded 6 April 2016

Dear Rich K,
Thank you for providing feedback on your recent stay with us! I am happy to hear you enjoyed our breakfast and were able to swim in our heated pool! We look forward to seeing you again soon!!

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Reviewed 18 January 2016 via mobile

Great respite in Michigan! Hotel clean and adequate. Pricey for time of year. Quite empty for a holiday weekend. Included breakfast genrous. Best part was the friendly staff especially Beth in breakfast nook.

Date of stay: January 2016
Trip type: Travelled with friends
Thank sherrylewis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Meghan M, General Manager at Holiday Inn Express South Haven, responded to this reviewResponded 27 January 2016

Dear sherrylewis,

Thank you for taking the time to share feedback from your recent stay with us. I am happy to hear you enjoyed our breakfast and our friendly staff. We hope to accommodate you again in the future!

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