I have stayed at this hotel on 3 separate occasions for work. With each visit, the hotel showed signs of decline. The first visit, the hotel was clean and there was pride in the staff. The Tanglewood restaurant gave a 10% discount to hotel guests which was nice. The food was excellent! By the second visit, the management had changed and you could tell. It didn't seem that as many regulars were flowing through Tanglewood's door. No discount to hotel guests in the restaurant. On the third visit, the carpet had not been vacuumed in quite a while and the sidewalks weren't shoveled very well after a big snow storm dumped 9" on Owosso. So that wasn't fun trying to drag my rolling suitcase through! The food menu at the restaurant had also changed and the food was mediocre at best. They definitely need to update this hotel. I stay at many hotels for work and I was very disappointed in my last stay here. Unfortunately, I don't think there are any better options for hotels in the area, so I may have no choice.