We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (596)
Filter reviews
596 results
Traveller rating
225
291
65
7
8
Traveller type
Time of year
LanguageAll languages
More languages
225
291
65
7
8
Show reviews that mention
All reviews old cars interesting place motoring memorabilia cheesecake interesting decor road house great place to stay enjoyed our stay petrol station cold beer swimming pool bucket list stayed for one night steak gift shop road trip camping site
Filter
Updating list...
38 - 43 of 596 reviews
Reviewed 5 April 2018 via mobile

We must have read something of this resort, and seen the iconic photos of the many old cars and trucks, in every South African travel magazine, so it was a bucket-list tick to stay over for two nights and to really explore the place. We camped under a huge camelthorn tree and were privileged to see the river between the camp and the lodge come down in a flash flood that was just gone the next morning. Even though we self-catered we ate in the restaurant a few times and the food was simply excellent. For the hot weather after the rains we had too many really delicious cream soda floats. The decor was unbelievably quirky and it must have the coolest reception office in Namibia. Leaving here was not easy!

Stayed: April 2018, travelled with family
Thank JJBuirski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GondwanaCollection, Social Media Assistant at Canyon Roadhouse, responded to this reviewResponded 11 April 2018

We are so happy to hear that your stay with us was worthwhile. Thank you so much for the great words, we hope we have inspired you to visit us again soon? We are wishing you the best of adventures and we are definitely looking forward to share plenty of exciting moments with you in the days to come.
Greetings from Namibia!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 March 2018

We loved this place! It had good food, helpful staff, comfortable rooms and amazing decor. I would recommend it for anyone traveling in Southern Namibia. We had car trouble and the staff went out of their way to make sure we were helped.

  • Stayed: February 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank claudiarbrown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GondwanaCollection, Social Media Assistant at Canyon Roadhouse, responded to this reviewResponded 12 March 2018

We want to thank you again for visiting us and for sharing your wonderful words on this platform. We hope we have inspired you to visit us again and we do wish you plenty of great adventures ahead.
Keep well and best regards,
Koney

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 February 2018

It was our 49th wedding anniversary on the day that we arrived (Valentines Day), the staff had prepared our room with rose petals, chocolates, a drawing and a small gift; it was a much appreciated welcome. The staff were excellent at this slightly quirky roadhouse, we had some interesting conversations with various staff, particularly about Namibian culture. We enjoyed the food and the sunset drive.

  • Stayed: February 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank John H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GondwanaCollection, Social Media Assistant at Canyon Roadhouse, responded to this reviewResponded 27 February 2018

We are just as excited to hear that you have enjoyed your stay with us! Your compliments have been shared with the rest of the team and all are hoping to share plenty of wonderful adventures with you in the days to come.
We will keep you close to our hearts,
Warm regards, Koney

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 February 2018

We spent 3 weeks in SA and Namibia in November/Dec 2017 and this was by far the worst hotel experience we had. A travel agent had put together the itinerary for us, and I imagine 90% of people staying in this hotel were thrown in by agents being paid juicy commissions.

The outside was fair, although not very fitting in with the Namibia experience. Still picturesque in it's own way. The room was poorly designed with no curtains over the large window over the bed, making for rough mornings if you're not up early. I'd give the premises a 3/5.

Service; this was the worst part. I can't even start on the poor attitudes the demoralized staff here has. Walking in to check in we were tossed around to 3 different people all rolling their eyes until one finally decided to check us in 10 minutes later (despite seemingly having nothing to do but chat with each other). When asked about activities in the area, or what to do she was grumpy, and then pulled out a sort of had drawn cartoonish map. Which is fine except she then wanted to charge some small amount for it. After paying $200 + per night it's a bit awkward to be asked to pay 50 cents or $1 or whatever it was for a table place mat looking paper map. We paid of course, but it was just the feeling.

The food service was much worse with us choosing a table away from the hordes of tour groups. We didn't get anyone coming over for 15 minutes. I had to walk to the bar and ask for service, and the woman tried to push us over into a tour group table. I asked her if the tables we were at were closed for some reason and she simply gave a dirty look and said someone would be over. For breakfast items simply disappeared and weren't restocked an hour before the end of the buffet time... Even when asked the staff would be reluctant to refill, or made up excuses about why they wouldn't refill with an hour on the clock. We're both light eaters btw, so it was our first attempt to choose what we wanted.

I could go on an on about how poor the service was. It was the first place we stayed in Namibia and for the 2 days we were both wondering if we made a really bad decision to spend time in Namibia. Thankfully this motelish hotel was the exception and not the rule. We were so happy the day we left. The staff just gave us an oppressive, dark feeling. The mass tour buses gave us the feeling that we weren't in deserty Namibia, but rather an overhyped European location where buses after buses roll in (although it wasn't quite the same volume, but just the feeling).

Avoid like you would avoid moldy socks, curdled milk and/or the plague.

  • Stayed: November 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank realsc00p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GondwanaCollection, Social Media Assistant at Canyon Roadhouse, responded to this reviewResponded 27 February 2018

Thank you very much for sharing your Canyon experience on this platform. We are truly sorry for failing your hopes of the best Namibian adventure, this is definitely not the type of feedback we wish to get from our guests, please be assured that we will use the information you provided to investigate the fairness of your stay at our property and should you wish to share more of your story with us please feel free to contact pr@gondwana-collection.com
Kind regards, Koney

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 February 2018

I traveled there with a large group of friends. I would like to thank Canyon Roadhouse for the Professional service. Food was fantastic and staff was super friendly. rooms were comfortable. I will return with many clients, friends or family.

I highly recommend Canyon Roadhouse!

  • Stayed: June 2017, travelled with friends
    • Value
    • Sleep Quality
    • Service
1  Thank rudi_adventures
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GondwanaCollection, Social Media Assistant at Canyon Roadhouse, responded to this reviewResponded 27 February 2018

Thank you very much for recommending our property. We are just as excited to hear that you had an awesome stay with us and we are definitely looking forward to welcoming you and the rest of your team back.
All the best with your travel plans and may 2018 be an exciting adventure!
Kind regards, Koney

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews