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Reviews (348)
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All reviewsdonkey carthonesty barbeautiful surroundingsyour luggagewatching the sunsetsemi circlesundowner spotcold meatsinstant coffeesundowner walkgondwana lodgesnice lodgegondwana collectiondesert retreatfriendly welcomeserved buffet stylesurrounded by mountains
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Reviewed 4 April 2018

An ideal place to stay for a visit to Fish River Canyon but also interesting as a location in its own right. The accommodation is comfortable with a good firm bed and large bathroom with a good shower. The lodges are arranged around the periphery of the site which is right in the middle of the wilderness with rocky outcrops and rock strewn terrain all around. We found the buffet meals to be excellent with a good choice and a comfortable bar to relax in after dinner..Staff were attentive and friendly.

The highlight was the two marked walks into the desert around the property.with oryx, zebra and antelope being seen by different members of our party.

We thoroughly enjoyed our stay at the Canyon Lodge and have no hesitation in recommending it.

  • Stayed: September 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Mulange
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GondwanaCollection, Social Media Assistant at Canyon Village, responded to this reviewResponded 11 April 2018

Dear valued guest,
We also want to take this opportunity to thank you for taking your time to share your Canyon experience with us. Your recommendations are highly appreciated and we hope potential travellers will make great us of your experience to make Namibia a destination of choice.
All the best with your adventure plans,
Koney

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 March 2018

Shocking service and staff attitude. No management. Staff playing club music. Unhelpful. Worst Gondwana venue out of the lot. Gondwana does not appear to value their clients experience here. More like a sausage factory.

  • Stayed: February 2018, travelled solo
    • Location
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank brendon12018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GondwanaCollection, Social Media Assistant at Canyon Village, responded to this reviewResponded 5 March 2018

Dear valued guest,
Thank you very much for reverting back to us. It is really sad to hear that you did not enjoy your stay with us, we are truly sorry for disappointing you and please be assured that management has taken a step further into this review to help enhance efforts of service delivery. We will always remain open to any information that you would like to share with us pr@gondwana-collection.com
Kind regards,
Koney

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Reviewed 26 February 2018

This was our first stop in Namibia, and it was like arriving on a Western movie set. The lodge is wonderfully remote and peaceful and the rooms really comfortable (if a little dated). The breakfasts and buffet dinners were great, and the staff always friendly. We really enjoyed the clearly marked trekking paths around the lodge, as well as the guided walk to a great sundowner spot on the hill. And of course, a great pool with its own honesty bar. If it's pampered luxury you want, this probably isn't the place for you, but if you're after a great lodge in an amazing location, I'd highly recommend it.

  • Stayed: February 2018, travelled as a couple
    • Location
    • Rooms
    • Service
Thank rednipnoj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GondwanaCollection, Social Media Assistant at Canyon Village, responded to this reviewResponded 5 March 2018

We want to take this opportunity to thank you again for visiting and recommending our property. Your feedback is well received by the entire team and constructive use of it is ensured, hoping to make your next visit just as great!
All the best with your travel plans.
Best regards,
Koney

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Reviewed 24 February 2018

it is a place where you can relax if you did not know that you are in the deepest africa you could almost believe you were in america and immediately the Indians come around the corner one sundowner must have

  • Stayed: February 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank tinagauss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GondwanaCollection, Social Media Assistant at Canyon Village, responded to this reviewResponded 27 February 2018

Such a hilarious elaboration! We want to say many thanks to you for making this experience possible, It was indeed a pleasure catering to your needs and we hope we have inspired you to visit us again soon.
Have a great time wherever you are and all the best with your adventure plans, Kind regards,
Koney

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Reviewed 10 February 2018

This was our first experience of Gondwana Collection lodges and somewhat disappointing. The staff were very helpful and friendly and the room was OK though somewhat dated. The setting is wonderful but the food is poor quality with little choice and lacking in any class in its presentation. I wondered if Gondwana's standards had dropped from what I'd heard but having since stayed in the Kalahari Anib which is superb in all respects I can say the issue is with this particular lodge. The price for evening buffet was one of the highest we paid anuywhere and yet the presentation included plastic sauce bottles which belonged in a Macdonalds. Choice was minimal and not well prepared. We stayed two nights but chose to dine elsewhere on the second night. At breakfast staff were elusive when needed.

Room Tip: Try to get lower numbers to lessen the walk.
  • Stayed: February 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Gray666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GondwanaCollection, Social Media Assistant at Canyon Village, responded to this reviewResponded 13 February 2018

Thank you very much for reverting back to us. We are very thankful for the opportunity you created for us to address this matter and we are truly sorry to hear that our offers did not meet your expectations. We will definitely ensure best efforts to enhance our offers and we hope to make your next trip a worthwhile adventure.
If you would like to take this discussion further please feel free to send us an email pr@gondwana-collection.com, Kind regards, Koney

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