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Reviews (393)
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Reviewed 8 December 2017

We had a great weekend. A family Christmas party, it went great! The kids love playing in the pool. The bowling alley, arcade and pool tables make it easy to have fun. It's not very expensive so it is fun!!

  • Stayed: December 2017, travelled with family
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Review collected in partnership with Best Western
Thank Y5465XMlaurag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 December 2017

It was clean, comfortable and the staff were exceptional. The location was convenient. Right off the highway. It has a lap pool, swimming pool, dry sauna, and hot tub. Excellent fitness room. Breakfast was exceptional. more like a break feast.

  • Stayed: December 2017, travelled with friends
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Review collected in partnership with Best Western
1  Thank Larry G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 November 2017

Comfortable bed, wifi, good breakfast, well maintained indoor pool and hot tub. This is an older hotel that has been kept in great shape. Appreciated the quaint brick in my room. Made it feel more homey. Felt like my car was safe in the lot and I felt safe entering and exiting after dark.

  • Stayed: November 2017, travelled solo
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Review collected in partnership with Best Western
Thank jenniferhC7483JT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bethany B, General Manager at Best Western Valley Plaza Inn, responded to this reviewResponded 28 November 2017

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 November 2017

My daughter wanted her and her friends to be able to have a fun time at the hotel and pool... too bad another patron puked in the pool and the hotel staff left it there over night and did not do a thing about it until multiple people came to complain. There were other problems as well. I will not be back to this establishment, and I've been coming here for years. It's quite sad that I had such a bad experience.

  • Stayed: November 2017, travelled with family
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Review collected in partnership with Best Western
1  Thank K985JKamandab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestWesternHotels, Corporate at Best Western Valley Plaza Inn, responded to this reviewResponded 27 November 2017

We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 November 2017

This hotel is excellent! They are friendly and helpful. I would recommend them to anyone staying in the Midland, MI area. I was there for a funeral, and they went out of their way to make me feel welcome. I had lost a diamond earring, somewhere in the room, and the hotel staff found my earring, and left me a note indicating that they had found it. They were very professional.

  • Stayed: November 2017, travelled with family
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Review collected in partnership with Best Western
Thank juliejC88DM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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