I came here with my siblings after traveling the country and into Canada. We stayed an numberous hotels along the way. I booked with BW as their service, rooms, etc are normally above standards. The elevator was not working, we needed to climb 3 flights ot stairs outside the building to access our room. The heating system was loud as a train and smelled hot. The breakfast was accessed by stairs outside the building, it was mediocer to state the least. When I let staff know the problems, the only response is we are working on the elevator. I would never recommend this place to anyone wanting a nice stay in Mackinaw City, MI I was so disappointed.