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“Worst Steak and shake ever. They should be shut down!!!”
Review of Steak 'n Shake

Steak 'n Shake
Ranked #210 of 367 Restaurants in Kalamazoo
Cuisines: American, Fast food
More restaurant details
Restaurant details
Dining options: After-hours, Takeout
Description: Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.
Reviewed 30 August 2018 via mobile

STAFF IS HORRIBLE. The drive thru took over 35 minutes just for my fries to be cold and them to mess up my order. They stand around and talk while customers are waiting irritably to be helped. Extremely rude and unprofessional. I’ll be going to the wendys next door for now on.

Thank Nina V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1 - 5 of 24 reviews

Reviewed 11 August 2018 via mobile

Ordered our meals,they came out pretty quick. Fries were cold as ice , sent them back and the replacement fries were just as bad . First time back in a few years ,now I remember why we don't eat here anymore. I won't make this mistake again trust me.

Thank kenneth743
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 June 2018 via mobile

Not enough workers to handle customers. Two manager were cooking. Nearly empty restaurant because they told everyone at the door it would be 15-20 minutes just to order.

Thank pamelarS2744OC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 May 2018

We visited this restaurant while on our way to Chicago. The restaurant was clean and food was at par with other Steak 'n Shake. The staff were nice and attentive and there were ample parking.

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1  Thank Daniel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 November 2017

We had just returned to our hotel from a driving trip to visit the Michigan International Speedway. We decided to have lunch before attending a wedding. Steak & Shake was close to our hotel so we went there.

This restaurant reminded us of similar ones we have here in Wichita that was clean and not loud but rock and roll music one could hear.

This young guy asked us how many and we told him two so he sat us at a booth just inside the door. The day was cool and windy and we heard several of the customers ask not to be seated near the door.

The waiter gave us menus and told us that he would be right back, he had some orders to deliver to his customers. He was back in a few minutes and took our orders. We had a brief visit with him, his name was Brian, and he was very pleasant and answered our questions about the local area.

If you ever go to the Steak & Shake in Kalamazoo, ask for Brian as your waiter, he is very good, has a nice smile and can help with questions about the area.

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Thank Joe S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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