I was forced to stay at The Clarion after my flight home was cancelled. The first room I was checked into, room 224, was hot and the window AC unit kept turning off. It had a sign on it instructing guests to leave it off for 5 minutes before re-starting it...it never turned back on. Before going to bed I checked the mattress and found clear evidence of bed bugs along the edge of both mattresses. When I called the front desk to switch rooms they said I could come down for new keys. They did not offer any apology, and their only response was, "we'll call Orkin". This remark was from the front desk agent, while the manager sat next to her working on the computer.
After getting to the second room I found holes in the bed sheets, and that the sheets on the beds were too small for the beds. There were not pillow cases on half of the pillows in the room, and there were fake eyelashes from the last guests left on the back of the toilet.More
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