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All reviews complimentary breakfast pool and hot tub night stay early check grand rapids airport nice room comforter
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Reviewed 8 April 2016

  • Stayed: March 2016, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Wyndham Hotel and Resorts
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 4 April 2016

The hotel is hard to find from the road, no direct drive to it, but need to drive through other business parking lot. The greatest shock was, when I entered the lobby and was faced with this "creepy paper model". This is just a real turn off for any regular guy. He just looks like a gangster ready to attack you or steal your wallet. Get rid of this contraption, it will hurt your business, not help it. This picture/cardboard contraption is a real turn-off. Low class, creepy and not decorative, but disturbing. Ronald McDonlald would be much better, as he at least seems happy. I saw the same contraption at the Super 8 I frequently stay in in Bloomington Minnesota and nobody seems to like it, to be confronted with this awful picture/cardboard/creep.

  • Stayed: March 2016, travelled on business
    • Value
    • Location
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Review collected in partnership with Wyndham Hotel and Resorts
Thank hluedi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 March 2016

  • Stayed: February 2016, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Wyndham G, General Manager at Wyndham Garden Grand Rapids Airport, responded to this reviewResponded 29 March 2016

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Reviewed 20 March 2016

  • Stayed: March 2016, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Wyndham G, General Manager at Wyndham Garden Grand Rapids Airport, responded to this reviewResponded 29 March 2016

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 19 March 2016

We booked a large room with pull out couch and 2 beds for a fun girls night away. We found the room to be spacious and clean, but most of the lights in the bathroom did not work and the ceiling was in much need of repair (it was chipping and flaking off). The internet was so slow we couldn't even load facebook. The lady that checked us in was nice, but was new and did not know how to split our bill so we could all pay. We tried reporting the lights in the bathroom several times but every time got the run around that a manager was not available to talk. For the price we paid for our room, we felt like there were very few amenities or reasons for us to feel like it was worth it.

  • Stayed: March 2016, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
Thank P2619HCsarahl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wyndham G, General Manager at Wyndham Garden Grand Rapids Airport, responded to this reviewResponded 29 March 2016

Dear Guest,

Thank you for your review. I apologize on behalf of the hotel in regard to the issues that you experienced during your stay. Please rest assured that the staff will work to improve these on these issues to enhance the experience of our future guests. We also hope to have the chance to redeem ourselves and welcome you back for another stay.

Thank you again, for your time.
Management

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