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Crown Promenade Perth
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Reviews (1,035)
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Reviewed 23 August 2016 via mobile

Stayed Saturday night, went to a show, nothing was too much trouble, rooms immaculate and spacious. Loved walking around the Crown gardens and parkland. Birds everywhere with the promise of Spring everywhere. Enjoyed a show and dinner at Modo Mio, great get away weekend. Park the car and forget it, so much choice for dining and entertainment.

Stayed: August 2016, travelled as a couple
Thank Iamnoone60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caureen M, Manager at Crown Promenade Perth, responded to this reviewResponded 27 August 2016

Dear Iamnoone60,

Thank you for taking the time to write a review on your recent experience at Crown Promenade Perth.

The Burswood Park at this time of year is glorious, the parklands and wildlife all springing back into action for a lovely summer one hopes.

Your weekend experience sounds like you had a memorable experience, we look forward to welcoming you back soon.

Thank you once again.

Warm regards
Caureen McAtee
Hotel Manager
Caureen.mcatee@crownpromenade.com.au

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 August 2016

Stayed on the 19th August for one night and wish we could of stayed longer
Great staff and check in was fast - managed to upgrade us for a small fee and a bottle of champagne was given to us as well.
We had the Spa Studio and would definitely recommend this if you have something special to celebrate or wish to have luxury.
The room was a good decent size and the bathroom was lovely.
Yes the room we stayed in didn't have a view, but who needs a view when you have a spa like that to sink into. Heard no noise from the clubs or people down near the casino.
Check out again was fast and they asked if the stay was for a special occasion and how the room was.
Staff here were all lovely and helpful.
Didn't check out any of the facilities, but we did go to the casino which is adjacent to the hotel - 30 second walk

Room Tip: Get the Spa Suite
  • Stayed: August 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank LovesToTravel85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caureen M, Manager at Crown Promenade Perth, responded to this reviewResponded 27 August 2016

Dear LovesToTravel85,

Thank you for taking the time to write a review on your recent experience at Crown Promenade Perth.

Thank you for your lovely feedback regarding the team, this shall be passed on to them. Our Spa’s are the right ingredient for a sensational weekend away, glad to hear you enjoyed.

We look forward to welcoming you back soon.

Thank you once again.

Warm regards
Caureen McAtee
Hotel Manager
Caureen.mcatee@crownpromenade.com.au

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Reviewed 11 August 2016

Received a complementary o/n room from the crown casino. Check-in and out was very fast. Staff very friendly and helpful. O.M.G. this was the best bed that i have ever slept in and i have slept in a lot of beds around the world. It was so comfortable. Rooms very clean and well appointed. Had buffet breakfast at Market & Co was excellent. Would highly recommend this hotel.

  • Stayed: August 2016, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Narembeen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caureen M, Manager at Crown Promenade Perth, responded to this reviewResponded 27 August 2016

Dear Narembeen,

Thank you for taking the time to write a review on your recent experience at Crown Promenade Perth.

Delighted to read you had a memorable experience at Crown Promenade Perth, our custom made beds, as you mentioned are very comfortable, glad you enjoyed.

We look forward to welcoming you back soon.

Thank you once again.

Warm regards
Caureen McAtee
Hotel Manager
Caureen.mcatee@crownpromenade.com.au

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2016 via mobile

I have stayed at Promenade many times over the years and each time I stay I can't fault the hotel.. I have to mention that I was impressed with the number of double power points in the room, there was no fight to charge phones, laptops, iPads etc..
Rooms are a good size, comfortable beds.
There is always something to do around the complex and so many great food eateries to try out. If you wish to enjoy some fresh air the swan river is behind crown, you can follow the paths and walk around the river.

Stayed: August 2016, travelled as a couple
Thank Shellau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caureen M, Manager at Crown Promenade Perth, responded to this reviewResponded 27 August 2016

Dear Shellau,

Thank you for taking the time to write a review on your recent experience at Crown Promenade Perth.

Lovely to read you enjoyed your return stay to Crown Promenade Perth, as you mentioned, lots to do and see, and eat and drink, and lots more to come with the opening of the new Crown Towers December 2017 to explore.

We look forward to welcoming you back soon.

Thank you once again.

Warm regards
Caureen McAtee
Hotel Manager
Caureen.mcatee@crownpromenade.com.au

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 August 2016

From first making the reservation with the Crown Promenade Hotel we had a wonderful stay.
We were upgraded to a spa room, which was a bonus. A lovely large room, with all amenities.
We enjoyed a delicious buffet breakfast, before we departe.
We found all of the staff at this hotel extremely friendly and professional and would recommend a stay here with no hesitation.
Thank you Crown Promenade.

  • Stayed: August 2016, travelled as a couple
    • Rooms
    • Service
Thank Ageoldtrippers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caureen M, Manager at Crown Promenade Perth, responded to this reviewResponded 27 August 2016

Dear Ageoldtrippers,

Thank you for taking the time to write a review on your recent experience at Crown Promenade Perth.

Happy Belated Birthday, and thank you for choosing Crown Promenade to share your special occasion, delighted to read you had a memorable experience and that the team was friendly and professional.

We look forward to welcoming you back soon.

Thank you once again.

Warm regards
Caureen McAtee
Hotel Manager
Caureen.mcatee@crownpromenade.com.au

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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