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All reviews assembly row shuttle service t station mass general hospital room was clean orange line airport shuttle free breakfast free shuttle washer and dryer hard boiled eggs waffle maker bagels within walking distance mini fridge public transportation convenient location
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Reviewed 5 April 2016

Both times that I called this hotel, the phone rang more than 30 times before anyone answered it. The person that answered the phone could not answer 2 simple questions that I had. She told me the wrong time that the van picks one up at the airport. (She said that it was on the hour, when it actually leaves the hotel on the hour to go to the airport.). I was also given the wrong directions as to how to get to the "Assembly" T Station. As a result, I was walking around in the pouring rain, lost, for half an hour, when it should only have taken 10-15 mins.

  • Stayed: April 2016, travelled solo
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Review collected in partnership with La Quinta
1  Thank Regina A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 April 2016

This hotel was very busy when we stayed; the front desk staff were courteous, though clearly pulled in many directions at once. The room we were initially assigned had a malfunctioning heater/AC unit -- the room would not warm up. When we reported the problem, we were told to "wait 10 minutes" for the heater to kick in, but that only blew more cold air into the room. Finally (after a second request), they sent someone to look at the problem, which could not be fixed, and we were moved promptly into another room. Aside from that, stay was comfortable. There is a large shopping center right across the street -- the K-Mart came in handy when we all needed to buy umbrellas the next morning for heavy rain.

  • Stayed: March 2016, travelled with family
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1  Thank Katsmi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 March 2016

We've stayed at this LaQuinta before. The location is very good. Easy access to subway and highway; new stores and restaurants nearby. The hotel needs a major overhaul though. Rooms are tired and old; uncomfortable mattresses & bedding; cracks in sink and mini-fridge; carpets desperately need updating; healthier choices for breakfast would be a plus. Hotel staff are friendly and helpful - major asset there.

  • Stayed: March 2016, travelled with family
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Review collected in partnership with La Quinta
Thank Roy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 March 2016

This hotel is great for convenience to the airport. Airport shuttle was quick and friendly, even at 5:00 AM in the morning. Counter staff was professional and great with dining recommendations in the area.

  • Stayed: March 2016, travelled as a couple
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Review collected in partnership with La Quinta
Thank Greg A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 March 2016

Hotel is well situated, close to Logan, Boston, and the Assembly Mall. There is a decent restaurant within walking distance. The approach from the West or North is tricky. Look for signs to the Assembly Mall or use a GPS. There is a hair pin turn near Staples. Get in far right lane. People do let you in.

  • Stayed: March 2016, travelled solo
    • Value
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Review collected in partnership with La Quinta
Thank Mildred L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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