We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

“A glorified Holiday Inn, but still a good choice.” 3 of 5 bubbles
Review of Crowne Plaza Pittsfield

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Crowne Plaza Pittsfield
Ranked #4 of 8 Hotels in Pittsfield
Portland, Maine
Level Contributor
29 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“A glorified Holiday Inn, but still a good choice.”
3 of 5 bubbles Reviewed 19 March 2012

I stayed at the Crowne one night on a trip to visit some Berkshire ski areas. I chose the hotel due to membership in the IHG Priority Club, and the fact that it wasn't too far from Jiminy Peak, the last mountain I visited that day. I reserved a standard king-bed room. The room itself was kind of small but since I was travelling solo it didn't make much difference. The room for the most part was clean though there were a few dusty corners in view of the bed. For dining, there are two establishments that are considered part of the hotel, the "classier" restaurant is on the second floor, while another pub called the "Underground" is on a complete other side of the building, you actually had to walk out of the hotel, into a cold indoor-outdoor concrete corridor to get there. The "Underground" logo resembles that of the London Underground, however the place resembles more of a small-town dive. I had one beer and left. Maybe it was just a rough clientele that night. Thankfully the restaurant actually located in the tower was a bit more welcoming. There are a handful of decent restaurants and bars within a few blocks' walk of the Crowne Plaza. Desk service was fine, not glowingly friendly but never rude. I did notice that they never recognized my Priority Club status upon check-in, which is usually the norm (and usually gets you a little freebie, a drink at the bar or a half-price app and such.) I think the Crowne Plaza branding is a bit extravagant for this place, it's definitely more on the Holiday Inn level and perhaps the pricing should reflect this too, but all in all there were no egregious problems and I'd stay here again.

  • Stayed February 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank AnyMajorDude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Crowne Plaza Pittsfield, responded to this review, 15 April 2012
AnyMajorDude,

First of all, thank you very much for your recent stay. I am so sorry to see you did not enjoy your overall experience with us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve.

Ben J
IHG Care
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

397 reviews from our community

Traveller rating
    75
    144
    103
    54
    21
See reviews for
121
95
21
100
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (76)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
East Hanover, New Jersey
1 review
5 of 5 bubbles Reviewed 28 February 2012

I have been stay this hotel more than 30 times. Room is very clean (as always) and free breakfast for Priority Club member is excellent.

Front desk Manager Jessica LeCliar and Revenue Manager Grace Daley always willing to rearrange the room based on customer preference and request. I have not seen anyone like them before, they are always put customer on #1 priority. They are the best front desk manager. Call them first before you booking any hotel/room at Pittsfield!!

Room Tip: Always call front desk manager first...
See more room tips
  • Stayed February 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank HPC2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 27 February 2012

This was my first time at this hotel. The staff was great, but the room should have been cleaner, there was hair left in the bathroom. TV needs to be upgraded (poor picture). Ate dinner there one night the food was OK. Next time I am in the area I would look for another place to stay. Six dollars a day to park, is BS.

  • Stayed February 2012, travelled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank skibag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Duxbury, Massachusetts
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 22 February 2012

My husband and I along with 2 grandchildren spent a night over the Presidents day weekend at the Crown Plaza. We have been going there for years (over 25) and I must say once again everything was just what we expected.
Jessica who is front desk manager and Grace who is the revenue manager always complies with our requests and needs to make us comfortable and welcomed.
The poolside room we had was immaculate and in top shape.New sofa, rugs and bed made it a rewarding experience.
Hats off to the Crown Plaza for keeping us comming back to the town we were born and raised in and look forward to returning very soon!

Room Tip: Poolside rooms are so convenient
See more room tips
  • Stayed February 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JLWHITE56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Acton, Massachusetts
Level Contributor
42 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 20 February 2012

This crowne plaza is right in downtown Pittsfield. A good location, and not too expensive.

Breakfast was adequate, and the server was easygoing.

I'd recommend it.

  • Stayed February 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank pascal482
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Pittsfield
4.9 km away
BEST WESTERN PLUS Berkshire Hills Inn & Suites
0.6 km away
Hotel on North
Hotel on North
#1 of 8 in Pittsfield
5.0 of 5 bubbles 369 reviews
4.5 km away
Hilton Garden Inn Lenox Pittsfield
Show Prices
Show Prices
Show Prices
13.4 km away
Vacation Village in the Berkshires
5.2 km away
Hampton Inn & Suites Berkshires-Lenox
5.1 km away
Yankee Inn
Yankee Inn
#5 of 14 in Lenox
4.0 of 5 bubbles 516 reviews
Show Prices
Show Prices
Show Prices

Been to Crowne Plaza Pittsfield? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Pittsfield

Property: Crowne Plaza Pittsfield
Address: 1 West St, Rte 7 & West St, Pittsfield, MA 01201-6298
Phone Number:
Region: United States > Massachusetts > Berkshires > Pittsfield
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 8 Hotels in Pittsfield
Price range (per night): $141 - $307
Hotel Class:3.5 star — Crowne Plaza Pittsfield 3.5*
Number of rooms: 179
Official Description (provided by the hotel):
The Crowne Plaza Pittsfield-Berkshires Hotel offers a convenient downtown location, minutes from Berkshire attractions including several public golf courses,Tanglewood, Norman Rockwell Museum, Hancock Shaker Village, summer theater. One hour to Albany (NY) Airport. All guestrooms equipped with complimentary high speed internet. Free wireless Internet access in all public/lobby areas. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Wotif.com, IHG and Odigeo so you can book your Crowne Plaza Pittsfield reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Pittsfield Hotel Pittsfield
Pittsfield Crowne Plaza
Crowne Plaza Pittsfield MA - Berkshires

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing