We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (594)
Filter reviews
594 results
Traveller rating
249
181
93
39
32
Traveller type
Time of year
LanguageAll languages
More languages
249
181
93
39
32
Show reviews that mention
All reviews mile radius logan express lava lamps large mall executive floor natick area front desk staff train station mass pike business trip free shuttle very nice hotel new england violet lobby boston wedding
Filter
Updating list...
40 - 45 of 594 reviews
Reviewed 27 October 2017

I attended a conference here. Was extremely impressed by the service! The attendants in the meeting room were efficient, replenishing the breakfast table and clearing everything so the room was impeccable. Lunch was outstanding and far superior to what I was expecting. Fresh salads with 3 choices of greens and high quality deli meats, lovely desserts, etc. Again, the service was wonderful. Every employee I passed was friendly and doing a great job. Would not hesitate to recommend.

  • Stayed: October 2017, travelled on business
    • Cleanliness
    • Service
Thank SmilingCyclist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lynne_luongo, General Manager at Crowne Plaza Hotel Boston - Natick, responded to this reviewResponded 27 October 2017

Thanks very much Ariella. I appreciate all of your comments. I know our food is excellent as well as service, but it's always nice to hear that directly from a guest. I will share your review with my team right away!
Lynne

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 October 2017

great stay, great staff especially at the breakfast area - the hostess and jeanne were incredible even when very busy. front desk was always responsive, courteous, and helpful. rooms were very clean and the entire layout is very convenient. will be back!

  • Stayed: October 2017, travelled solo
    • Location
    • Cleanliness
    • Service
Thank Adam_Esten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lynne_luongo, General Manager at Crowne Plaza Hotel Boston - Natick, responded to this reviewResponded 27 October 2017

Thanks a lot Adam. We strive to be the best and really appreciate the 5 stars!
Lynne

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 October 2017

The Crowne Plaza - Natick is a nicely located and relaxed hotel that looks and feels more like a family hotel than a business hotel. It is great for business stay as well. The rooms are large and roomy and the beds are very comfortable and cosy. The hotel has two shuttles that takes you to prominent office and shopping centres in the area. This is a great help.

The hotel provides a large spread for breakfast and the staff is very cooperative. Would recommend this hotel for visitors to this area

  • Stayed: August 2017, travelled on business
    • Location
    • Rooms
    • Service
Thank kkumarkg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lynne_luongo, General Manager at Crowne Plaza Hotel Boston - Natick, responded to this reviewResponded 27 October 2017

Thank you very much for the 5 stars and particularly for mentioning my great staff. I love to share these comments with them!
Lynne

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 October 2017

The hotel has very high standards for it's rooms and bathrooms. The beds and pillows are extremely comfortable, and the rooms very quiet. The parking is ample and the facilities are comfortable. However, the service at the front desk was very impersonal, almost indifferent. If the hotel had better customer service I would recommend it wholeheardedly.

  • Stayed: October 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank JC P P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lynne_luongo, General Manager at Crowne Plaza Hotel Boston - Natick, responded to this reviewResponded 17 October 2017

I would love to know more about your customer service experience. My staff usually rates very high marks!
Lynne

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 October 2017

Good hotel in a great location for Framingham area, good access to highways and many good eating-places, several shopping parks nearby. Breakfast is very good and mega huge portions for the hungry traveler. The onsite restaurants is good but would be boring after a couple of days due to lack of choice.

Room Tip: away from the highway and Air con units
  • Stayed: November 2016, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank paul j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lynne_luongo, General Manager at Crowne Plaza Hotel Boston - Natick, responded to this reviewResponded 17 October 2017

Thanks for your comments. I will share the variety mention with our Chef.
Lynne

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews