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“Nice comfortable stay”

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Crowne Plaza Hotel Boston - Natick
Ranked #2 of 4 Hotels in Natick
Reviewed 7 November 2017 via mobile

The hotel’s location was very good since I was there in a business trip and didn’t have much time to do Christmas shopping. Natick mall was just facing the hotel so It was easy to buy presents for the family. The stay was relaxing and nice

Stayed: November 2017, travelled on business
Thank Gracy_Maroun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lynne_luongo, General Manager at Crowne Plaza Hotel Boston - Natick, responded to this reviewResponded 10 November 2017

Thanks very much! Please come and see us again.
Lynne

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8 - 12 of 559 reviews

Reviewed 27 October 2017

I attended a conference here. Was extremely impressed by the service! The attendants in the meeting room were efficient, replenishing the breakfast table and clearing everything so the room was impeccable. Lunch was outstanding and far superior to what I was expecting. Fresh salads with 3 choices of greens and high quality deli meats, lovely desserts, etc. Again, the service was wonderful. Every employee I passed was friendly and doing a great job. Would not hesitate to recommend.

  • Stayed: October 2017, travelled on business
    • Cleanliness
    • Service
Thank Ariella G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lynne_luongo, General Manager at Crowne Plaza Hotel Boston - Natick, responded to this reviewResponded 27 October 2017

Thanks very much Ariella. I appreciate all of your comments. I know our food is excellent as well as service, but it's always nice to hear that directly from a guest. I will share your review with my team right away!
Lynne

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Reviewed 25 October 2017

great stay, great staff especially at the breakfast area - the hostess and jeanne were incredible even when very busy. front desk was always responsive, courteous, and helpful. rooms were very clean and the entire layout is very convenient. will be back!

  • Stayed: October 2017, travelled solo
    • Location
    • Cleanliness
    • Service
Thank Adam_Esten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lynne_luongo, General Manager at Crowne Plaza Hotel Boston - Natick, responded to this reviewResponded 27 October 2017

Thanks a lot Adam. We strive to be the best and really appreciate the 5 stars!
Lynne

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Reviewed 20 October 2017

The Crowne Plaza - Natick is a nicely located and relaxed hotel that looks and feels more like a family hotel than a business hotel. It is great for business stay as well. The rooms are large and roomy and the beds are very comfortable and cosy. The hotel has two shuttles that takes you to prominent office and shopping centres in the area. This is a great help.

The hotel provides a large spread for breakfast and the staff is very cooperative. Would recommend this hotel for visitors to this area

  • Stayed: August 2017, travelled on business
    • Location
    • Rooms
    • Service
Thank kkumarkg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lynne_luongo, General Manager at Crowne Plaza Hotel Boston - Natick, responded to this reviewResponded 27 October 2017

Thank you very much for the 5 stars and particularly for mentioning my great staff. I love to share these comments with them!
Lynne

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Reviewed 11 October 2017

The hotel has very high standards for it's rooms and bathrooms. The beds and pillows are extremely comfortable, and the rooms very quiet. The parking is ample and the facilities are comfortable. However, the service at the front desk was very impersonal, almost indifferent. If the hotel had better customer service I would recommend it wholeheardedly.

  • Stayed: October 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank JC P P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lynne_luongo, General Manager at Crowne Plaza Hotel Boston - Natick, responded to this reviewResponded 17 October 2017

I would love to know more about your customer service experience. My staff usually rates very high marks!
Lynne

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Hotel Boston - Natick

Address: 1360 Worcester St, Natick, MA 01760-1514
Phone Number:
Region: United States > Massachusetts > Natick
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Natick
Price Range: $126 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Boston - Natick 3.5*
Number of rooms: 251
Official Description (provided by the hotel):
Welcome to the finest hotel in MetroWest Boston, The Verve Crowne Plaza Hotel Boston-Natick. The hotel offers luxurious, comfortable surroundings with attentive, courteous service. All guestrooms offer complimentary high-speed Internet and our club floor features exceptional accommodations and personalized services for the more discerning guest. For those who are traveling from Logan Airport, the Logan Express Framingham bus service stop is conveniently located a mile away from the hotel. Strategically located 17 miles west of Boston, this hotel is conveniently located near visitor attractions such as The Freedom Trail, Faneuil Hall, Quincy Market, USS Constitution, Back Bay, and the North End and baseball can be enjoyed at the famous Fenway Park, home of the Boston Red Sox. The Verve Crowne Plaza is located within one mile of five shopping malls, a wide variety of restaurants and two movie cinema complexes. The popular Natick Collection is located across the street from The Verve Crowne Plaza and has expanded to include Massachusetts' first-ever Nordstrom, Neiman Marcus and a hundred specialty stores, luxury boutiques and dining options. When making your traveling plans to the Boston-Natick area, consider The Verve Crowne Plaza and check out our room packages such as our Boston Weekend Package, our Natick Collection Shopping Package. ... more   less 
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Also Known As:
Crowne Plaza Natick
Crowne Plaza Hotel Boston

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