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Crowne Plaza Hotel Boston - Natick
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Savings alert! 21% below average rates

The price you found is 21% lower than this hotel's average rate of USD 204/night.

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Savings alert! 18% below average rates

The price you found is 18% lower than this hotel's average rate of USD 261/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

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Reviews (579)
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Reviewed 25 October 2017

great stay, great staff especially at the breakfast area - the hostess and jeanne were incredible even when very busy. front desk was always responsive, courteous, and helpful. rooms were very clean and the entire layout is very convenient. will be back!

  • Stayed: October 2017, travelled solo
    • Location
    • Cleanliness
    • Service
Thank Adam_Esten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lynne_luongo, General Manager at Crowne Plaza Hotel Boston - Natick, responded to this reviewResponded 27 October 2017

Thanks a lot Adam. We strive to be the best and really appreciate the 5 stars!
Lynne

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Reviewed 20 October 2017

The Crowne Plaza - Natick is a nicely located and relaxed hotel that looks and feels more like a family hotel than a business hotel. It is great for business stay as well. The rooms are large and roomy and the beds are very comfortable and cosy. The hotel has two shuttles that takes you to prominent office and shopping centres in the area. This is a great help.

The hotel provides a large spread for breakfast and the staff is very cooperative. Would recommend this hotel for visitors to this area

  • Stayed: August 2017, travelled on business
    • Location
    • Rooms
    • Service
Thank kkumarkg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lynne_luongo, General Manager at Crowne Plaza Hotel Boston - Natick, responded to this reviewResponded 27 October 2017

Thank you very much for the 5 stars and particularly for mentioning my great staff. I love to share these comments with them!
Lynne

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Reviewed 11 October 2017

The hotel has very high standards for it's rooms and bathrooms. The beds and pillows are extremely comfortable, and the rooms very quiet. The parking is ample and the facilities are comfortable. However, the service at the front desk was very impersonal, almost indifferent. If the hotel had better customer service I would recommend it wholeheardedly.

  • Stayed: October 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank JC P P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lynne_luongo, General Manager at Crowne Plaza Hotel Boston - Natick, responded to this reviewResponded 17 October 2017

I would love to know more about your customer service experience. My staff usually rates very high marks!
Lynne

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Reviewed 8 October 2017

Good hotel in a great location for Framingham area, good access to highways and many good eating-places, several shopping parks nearby. Breakfast is very good and mega huge portions for the hungry traveler. The onsite restaurants is good but would be boring after a couple of days due to lack of choice.

Room Tip: away from the highway and Air con units
  • Stayed: November 2016, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank paul j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lynne_luongo, General Manager at Crowne Plaza Hotel Boston - Natick, responded to this reviewResponded 17 October 2017

Thanks for your comments. I will share the variety mention with our Chef.
Lynne

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Reviewed 7 October 2017

Stayed for 5 nights and with IHG memebership was instantly upgraded. Nice spacious room, great TV and WiFi connection fast and reliable. Simple in room amenities but certainly adequate. Comfortable big bed and soft pillows. On the 7th floor the shower pressure was a little low but acceptable.

In room dining with lots of choice and the Pantry served nice meals and good breakfast buffets. Minibus service will run you and collect you within a 2 mile radius free. Great and useful service. Also access to LA Fitness Centre a very short walk which was really useful and a great place to workout whilst away from Home. Staff very friendly, personable and helpful. Nothing too much trouble. Would receommend this no problems and will always use as my base in Framingham. Only a short walk to Natick Mall and lots of nice stores and the Cheesecake Factory.

Room Tip: South side rooms quieter away from the main road. Top floor rooms very spacious. Join IHG and get upgrades when you can.
  • Stayed: October 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Tony B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lynne_luongo, General Manager at Crowne Plaza Hotel Boston - Natick, responded to this reviewResponded 17 October 2017

Thank you for mentioning my great staff!
Lynne

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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