Love the Longhorn at other locations. Very disappointed at this one. Wife ordered potato soup combo($7.99) --got 1 small piece of potato and a number of very hard pieces of thick bacon along with a small fried chicken sandwich. I ordered the full rack of ribs ($18.99) and they arrived overcooked, no bowl to place bones and no wipes or warm, damp face cloth to wipe hands and face. Had to ask for those items and the server seemed surprised when I asked for them. Considering the prices were not cheap, I expected better food and service as provided me at other Longhorn restaurants. We will not be returning to this one!