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Reviews (230)
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All reviewsjiminy peakski resortjohn harvardmountain parksummer activitiescalled the front deskskiersconveniencetubstoasterrefrigerator
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Reviewed 11 July 2017

Our room was a suite with nice views. However we did not come prepared to make breakfast. Somehow I believed there would be a restaurant for that purpose. The catch is, it is only open on weekends. We were directed to the Country Store. We hoped to pick up bagels or something else. Told that was only available in the mornings. Their take out menu stated breakfast available until 11:30. Yes we had slept in and arrived a little before 11:00. They were very rude saying nothing was available. Silly us, had they warned us we would have made an effort to get there earlier. Their prices for other items really outrageous. A small box of Triscuits was $6. So if you choose this place come prepared with breakfast food and snacks.

  • Stayed: June 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank kalea510
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JiminyPeakMtnResort, Reservation Supervisor at Country Inn at Jiminy Peak, responded to this reviewResponded 31 October 2017

I appreciate your feedback as we use it to continue to improve on the services we provide. Thank you for staying with Jiminy Peak.

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Reviewed 26 May 2017

Jiminy Peak, the largest ski resort in the Berkshires, is great... something for everyone. The Country Inn is literally at the base of the mountain. Our suite was in a location that is 200 yards from the closest lift. We did have few issues, e.g., limited hot water after skiing and getting a tepid (pun intended) response from the staff when we called to complain; however, our experience was great. Love Jiminy Peak and the County Inn is the perfect location.

  • Stayed: March 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank jbloomstein
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JiminyPeakMtnResort, Reservations Supervisor at Country Inn at Jiminy Peak, responded to this reviewResponded 15 June 2017

Thank you for taking the time to provide feedback regarding your stay at Jiminy Peak. We appreciate your comments and are sorry about the limited hot water. Your concerns have been passed on to the appropriate department. Please know that we take your concerns seriously and will make every effort to improve the standards of our accommodations. We hope you will return for the convenience of our location.

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Reviewed 22 March 2017

The staff here is absolutely amazing! They are all friendly, each and every person we met - which felt like everyone!

We messed up our order at every turn, from our reservation, our lessons, our tickets, and our equipment because we decided to up and go at the last minute, and yet everyone was amazingly helpful, going out of their way to help us even though we made all the mistakes!

We will be coming back to this resort every year possible!

  • Stayed: March 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank superwomman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JiminyPeakMtnResort, Front Office Manager at Country Inn at Jiminy Peak, responded to this reviewResponded 29 March 2017

We are so happy you enjoyed your stay at our resort. Thank you for your kind words regarding our staff. We look forward to welcoming you back each year!

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Reviewed 21 February 2017

We just returned from 3 nights. We will absolutely return - the mountain is great. Very family friendly and the night skiing is amazing. The Inn is old and needs updating. We arrived late in the evening and at first I was very dissapointed. First we were in one of the "wings" on the 2nd floor - and there are no elevators. And this is a ski trip so we literally had 20 bags.

The hotel is a labrynth - the hallways are right out of The Shining. One floor up, two floors down to get anywyere. The room itself was a good size, but had seen better days. We got a roll away cot (which they charge for - cheesy) and it was missing a leg so we had to put a book under it so my daughter wouldnt roll off.

Our (tiny) kitchen had all we needed, but we had to take the shelves out of the tiny fridge to fit milk, oj, water bottles, etc.

The beds were incredibly comfortable - think they may have even been temperpedic.

When we do it again I will request a mountain facing room so we can ski in and ski out. We were on the far other side of the building - so a long, long, long trek everywhere.

Houskeeping was iffy. They didnt empty any waste bins except the one in the kitchen. Remade the cot without a fitted sheet. Got the feeling the only time they vacume is in between guests.

The John Harvard restuarant was fine - the food was very good, it was just a frantic atmosphere - the waitresses seemed to be running around quite a bit. The Tavern actually has a better menu is close (if you are on the left side of the buildig).

But again the mountain is very skiable and the night skiing is amazing, so we will be back. Just better prepared.

Room Tip: Rooms closest to mountain seem to be ski/in and out. If you are on the 2nd floor, be prepared to carry all your luggage up sets of stairs.
  • Stayed: February 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank vacaalotnyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JiminyPeakMtnResort, Front Office Manager at Country Inn at Jiminy Peak, responded to this reviewResponded 29 March 2017

Thank you for your feedback regarding your stay at the Country Inn. We appreciate your comments. We agree, night skiing is definitely an amazing experience. Next time, make a room location request upon booking and we will make every effort to accommodate it. We look forward to seeing you again!

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Reviewed 16 February 2017 via mobile

Wanted to love this place because we love ski in ski out but.....Stayed for a two night ski weekend with 3 kids. So amazing to be ski in ski out and have the kids watch the skiers at night from the window BUT this hotel needs to invest in a cleaning service and some acceptable bedding!
There was black mold in the shower, the molding were covered in dirt, there was spackle in shower ceiling with no paint over it. The couch was covered in crumbs and hair. When we opened the pull out for our kids to sleep on it was a bare mattress , no bed bug cover. When we asked for more sheets ( to double up cause mattress had actual dirt on it, they went into a dirty closet where sheets were crumpled on a shelf! Bring your own sheets!!!
See pictures. I wasn't expecting luxury but a hotel can be rustic but clean! I would never go back to this hotel because of the filth. And this is what I could see can you imagine the germs you can,t see.
The restaurant in the hotel was cozy and standard comfort food.

Stayed: February 2017, travelled with family
Thank Italianwithtastebuds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JiminyPeakMtnResort, Front Office Manager at Country Inn at Jiminy Peak, responded to this reviewResponded 20 April 2017

Thank you for taking the time to provide feedback regarding your stay at Jiminy Peak. We appreciate your comments and are sorry that the accommodation was less than you expected. Your concerns have been passed on to the appropriate department. Please know that we take your concerns seriously and will make every effort to improve the standards of our accommodations. We hope you will return for the convenience of our location and so that we may have the opportunity to fulfill your expectations.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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