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Michael P

Great stay made better with friendly and helpful staff.

5.0 of 5 bubblesReviewed 7 Apr 2024
Stayed for 5 nights to explore north western Tasmania. enjoyed an upgrade to a silo room which had views across the park and river. Enjoyed meals in the hotel restaurant which included lots of local fare and great table service. We were impressed with the care and attention given throughout the stay.
Date of stay: February 2024
Trip type: Travelled as a couple
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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Paul Seaman, General Manager at Peppers Silo Hotel, responded to this review
Responded 14 Apr 2024
Dear michaelJ7444FF, thanks for the wonderful review and great feedback on the team, Grain of the SIlo and the hotel. We really do appreciate it and hope to see you back soon. Regards,
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 5 April 2024

I could not fault this hotel. I was on 4th floor with a view of river so so nice. I love Archie the dog, how clean & modern the hotel was, how lovely the staff were and my cousins came over and we enjoyed the cafe. So many places to sit in lounge area and outside. It was wonderful and very relaxing. The day spa was enjoyable. And room service meals were good. Housekeeping did a great job of refreshing everything daily.

Date of stay: April 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank fiona001111
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paul Seaman, General Manager at Peppers Silo Hotel, responded to this reviewResponded 15 April 2024

Dear fiona001111, we appreciate your review and positive feedback on the hotel and the team! Great that you could enjoy some time with family. Hope to see you back soon. Regards,

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Reviewed 22 March 2024 via mobile

I thought this hotel was great. Here are a few of my observations:

- I know it’s not always possible, so I appreciated the early check in.
- My room on the 8th floor had lovely views of the river.
- There is proper tea (make in a pot) and coffee - and real milk in mini fridge.
- The entire place is spotless.
- Every staff member I interacted with was friendly and helpful. What a great team.
- There is free on-site parking.
- I enjoyed meeting Archie, the laid back in house black Labrador.
- The food in the restaurant was good.
- The hotel is near a semi-industrial area, but if you go the other way through the park, you can walk to the marina and CBD.
- Minor quibble - the TV remote didn’t always work.

I would recommend and stay here again.

Date of stay: March 2024
Trip type: Travelled solo
Thank AussieJulesW
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paul Seaman, General Manager at Peppers Silo Hotel, responded to this reviewResponded 15 April 2024

Hi AussieJules!, what a wonderful 5 star review, thank you for the very helpful comments and feedback on the team. Archie enjoyed meeting you too! Hope to see you back soon. Regards,

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Reviewed 19 March 2024

We booked for an overnight stay for a wedding held at Peppers Silos. We loved every moment of our stay from when we arrived to when we left. The staff were professional and friendly, our room was EXCEPTIONAL - and I mean truly exceptional. The facilities all clean and well presented. Food for lunch and then at wedding was delicious. The wedding itself was a great location in the gazebo. Intimate and beautiful. We will stay at Peppers Silos again next time we're in Launceston.

A little more on our room:

We were upgraded to Gorge Deluxe room. Thank you so much to Peppers for this as it made our stay AMAZING. From the moment you walk in the room it's just gorgeous; modern and classy with the curved wall of the silo. This also gives a feeling of space that you don't usually have in a rectangular hotel room. Super clean. You feel an instant sense of relaxation walking in. The lighting gives a great ambience (and oddly I LOVE the light switches!).

The room has a chaise lounge by the window. This alone was so comfy to lie on. I took my cup of tea, brewed in the teapot (a really lovely touch), made with REAL milk (not the usual hotel long-life milk) and relaxed in front of the window. The king size bed was so comfy. I had the best night's sleep I'd had in years.

The bathroom is top notch with the toilet and shower each in their own frosted glass cubicle.

Overall I couldn't fault our stay.

Room tip: Book the Deluxe Gorge room!
Date of stay: March 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank eleanor165
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paul Seaman, General Manager at Peppers Silo Hotel, responded to this reviewResponded 15 April 2024

Dear eleanor165, thank you for the wonderful detailed review and so glad you enjoyed your stay with us and the wedding event. We look forward welcoming you back. Regards,

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Reviewed 17 March 2024

We had some issues with our booked room and the staff members went over and above to help us changing rooms. We very much appreciated this gesture and support. Thank you very much. We got a wonderful room with a view.
The restaurant is a 5* experience you cannot miss!

Room tip: The bar at the hotel only opens in the evening. There are a few great restaurants in walking distance.
Date of stay: March 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Isabella A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paul Seaman, General Manager at Peppers Silo Hotel, responded to this reviewResponded 18 March 2024

Dear 154isabellaa,

Thank you for the 5 star reviwe dispite the initial misunerstanding and so pleased we could rectify this for you. We appreciate the positive comments for Grain and hope to see you back soon.

Regards

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Reviewed 17 March 2024 via mobile

Booked a Tamar River suite. Views were to JB Hi-Fi, Hammerbarn and the industrial area. Our room was next to the switch room and was noisy. Internet was poor and was cut off so we could not use on the morning of departure. Location is a good walking distance from anywhere (apart from above mentioned stores). Only able to get something to eat at nite from restaurant as bar has poor range of ‘snacks’. Restaurant was booked out n one night during our stay. Food at restaurant was excellent although pricey.

Room tip: Not recommended
Date of stay: March 2024
Trip type: Travelled as a couple
Thank bjrbmc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paul Seaman, General Manager at Peppers Silo Hotel, responded to this reviewResponded 18 March 2024

Dear bjrbmc, Thank you for taking the time to pass on your feedback on the hotel and apologies we did not meet expectations on this occassion. We will most certainly address and review any internet concerns, we know how important this is to travllers and be sure to review our bar snacks menu. If I can be of any further assistance please don't hesitate to contact me direct on silo.gm@peppers.com.au.

Regards

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