For $215 a night I sure did expect more. The phone didn't work, and the cordless handset was making this clicking noise every 2 seconds, like it might need batteries. It was as bad as water torture, like loud dripping. I called it in about 30 minutes ago and no one has showed up to fix it. The toilet seat was one of those cheap plastic ones. The floor tiles in the bathroom looked like they hadn't been cleaned in ages. The restaurant wasn't open, so I had to sit in the bar to have dinner. I asked the bartender 3 times for water (he was quick on getting me an alcoholic drink and food though).
There was a lot of noise around my room, some from the hallway, some from adjacent rooms.
I asked the front desk staff for a comb and the (British?) lady who handed one to me was about as stand-offish and snooty as they come. I certainly didn't feel welcome here.
I would expect much better quality of rooms and service here and I was very disappointed.
- Official Description (provided by the hotel):
- Our Chelsea hotel is conveniently located 3 miles from Logan International Airport, as well as 3 miles to downtown Boston. When arriving at Logan, please call us for a complimentary shuttle ride from the airport to the hotel. Our hotel features 180 newly renovated guest rooms. All of our guest rooms come complete with a 32 inch HDTV offering on-demand movies. Take advantage of our in-room welcome center complete with a coffeemaker, refrigerator, microwave, and complimentary bottled water. Don't forget we offer free parking as well as complimentary WiFi throughout the hotel. Take advantage of our indoor pool, whirlpool, and fitness center. Our restaurant, the Terranova Bar & Grille offers breakfast, lunch and dinner. End the evening with a night cap in the Terranova Lounge. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia APAC, Evoline ltd, Booking.com, Wotif.com, lastminute.com.au, Hilton Hotels Direct, HotelQuickly, TripOnline SA and Cancelon so you can book your DoubleTree by Hilton Boston Logan Airport Chelsea reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Wyndham Chelsea Hotel Chelsea
- Chelsea Wyndham