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“Reliably Positive”

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Best Western Salisbury Plaza
Ranked #9 of 14 Hotels in Salisbury
Reviewed 3 September 2017

I know I will have a good stay when I come here. I am surprised by some of the comments on here because my stay is excellent each time i come here. The staff have been the same for years and they know their stuff. They can help me out with all my needs there. The room is always great, the breakfast is excellent, well maintained property.

  • Stayed: August 2017, travelled solo
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Review collected in partnership with Best Western
Thank A5371VXtonyf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amit P, General Manager at Best Western Salisbury Plaza, responded to this reviewResponded 6 September 2017

We are so glad that you enjoyed your stay with us and we look forward to seeing you again soon.

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14 - 18 of 213 reviews

Reviewed 1 September 2017

We stayed here for a softball tournament back in July. It was horrible! There were guys
staying at the hotel that were working across from the hotel and they were yelling crud things at our 14 year old girls. They started work at 6am! Went down to get hot water for tea at 6:30am and it was empty. The front desk told us to go to the gym area to try and get hot water from there and that was empty to so we had to go to Dunkin Donuts down the road for breakfast! Ice machine was always empty too. Over the weekend there was alot of shady activity with naked men banging on doors and the worst part about it is that Best Western corporate doesn't even care!! We reached out to them and they did nothing at all! It was a bother to them that we called them!

Room Tip: Nothing at all!
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  • Stayed: July 2017, travelled with family
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1  Thank grays1299
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amit P, General Manager at Best Western Salisbury Plaza, responded to this reviewResponded 2 September 2017

We apologize for the unfortunate experience you encountered during your stay.

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Reviewed 31 August 2017

This was by far the worst Best Western we have stayed in in the country. A high priced motel with rooms falling apart. Customer service was definitely lacking and would never ever go back there again. Very disappointing for a Best Western!

  • Stayed: August 2017, travelled as a couple
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Review collected in partnership with Best Western
Thank mariannek958
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amit P, General Manager at Best Western Salisbury Plaza, responded to this reviewResponded 2 September 2017

We apologize for the unfortunate experience you encountered during your stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 August 2017

The check out was ridiculous, the guy was walking away to take a break, then he noticed that my wife and I were at the desk. It was clearly that he hated having to come back to the desk and he even didn't ask how the stay was. Just printed the bill and said sign here, had to look for a pen myself, to sign, myself. It felt if we were at a 'low end' hotel..

  • Stayed: August 2017, travelled on business
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Review collected in partnership with Best Western
Thank Harold12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amit P, General Manager at Best Western Salisbury Plaza, responded to this reviewResponded 29 August 2017

We apologize for your unfortunate assessment of our property. The front desk agent was away from the desk, as she was helping another guest. Because she was away, another non-front desk employee who was not even working at the time (he was not walking away to take a break -- he was going to his ride) decided to help you check out instead of having you wait for the front desk agent to return. We apologize for that experience, as he is not trained on full front desk operations and tried to assist nonetheless. We hope you will give us a chance to serve you better in the future.

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Reviewed 23 August 2017

the hotel new that the shower has a problem but they still rent the room also my wife was using the hair drier and the room was out of light over hours we did not light air condition .and we did not take a shower .

  • Stayed: August 2017, travelled with family
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Review collected in partnership with Best Western
Thank michaelhQ395YN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Salisbury Plaza

Address: 1735 N Salisbury Blvd, Salisbury, MD 21801-3330
Phone Number:
Region: United States > Maryland > Salisbury
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 14 Hotels in Salisbury
Price Range: $73 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Salisbury Plaza 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
Welcome to the BEST WESTERN Salisbury Plaza. Our pet-friendly hotel located in Salisbury, Maryland offers business and leisure travelers an opportunity to enjoy a comfortable night's sleep. Our hotel offers smoking and non-smoking rooms with microwaves and refrigerators, outdoor seasonal pool and a great breakfast each morning. Need to stay connected to the office? Guests will enjoy the fast speeds of the high-speed wireless Internet. Our hotel is located in the heart of Salisbury, MD. Take time to enjoy the hidden treasures of the Delmarva Peninsula. Take an opportunity to walk the campus of Salisbury University or University of MD Eastern Shore. You can catch a game with the Delmarva Shorebirds, a Baltimore Orioles affiliate. We invite you to take a stroll through the free Salisbury Zoo, Pemberton Park or the Trails by the Henry S. Parker Athletic Complex. Everyone enjoys fun in the sun. Don't forget to stop at Assateague Island to see the wild ponies or walk the Boardwalk in Ocean City, MD. Our hotel team is awaiting your arrival. This Salisbury, MD hotel is close all major businesses such as the Peninsula Regional Medical Center, Pepsi Bottling Plant, Jubilant Cadista Pharmaceuticals, Inc., K & L Microwave, Tishcon Corporations, Delmarva Power and Northwood Industrial Park. Those are just a few of the businesses that Salisbury, Maryland has to offer. ... more   less 
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Also Known As:
Best Western Salisbury Plaza Hotel Salisbury
Salisbury Best Western

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