Check-in went smooth, and the front desk staff were friendly and helpful. My room was clean and the bed was comfortable for my two night stay. The bathroom was clean and the bath towels were nice. The complimentary breakfast was decent and enjoyable.
The General Manager, Mr. Deepak Patel, over night staff and Housekeeping went above and beyond to find my daughter's sheep stuffed animal. My daughter put it in my suitcase and I left it on the bed when I checked out. My wife called and spoke with Mr. Patel who put the word out to Housekeeping about the situation. Mr. Patel called me that they found the sheep and that he was going to ship it back to me Priority Mail, I was thrilled! I got the sheep in two days and Housekeeping washed it and the Sheep smelled so clean. Mr. Patel wrote my daughter a note and I read it to her, she enjoyed the Cow Tail candy that was attached to the note. She was so happy it was found. Thank you Mr. Patel and please let your staff know how happy my daughter was to hold her sheep again.
You run a very nice hotel!
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- Also Known As:
- Country Inn And Suites Baltimore North
- Country Inn & Suites Baltimore North Hotel Rosedale
- Country Inn Rosedale