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“Not special but best in the area” 3 of 5 bubbles
Review of Hilton Washington DC / Rockville Executive Meeting Center

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Hilton Washington DC / Rockville Executive Meeting Center
Ranked #7 of 16 Hotels in Rockville
Los Angeles, CA
Level Contributor
231 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
“Not special but best in the area”
3 of 5 bubbles Reviewed 29 March 2012

Stayed two nights for a business meeting in March and wasn't particularly impressed. Overall, it's above average but no extras of which to speak. The room looked out on the indoor courtyard with no exterior windows. The room has ethernet, no wireless. Big TV but limited channels and not easy to navigate. It lacks a mini-bar. There's a coffeemaker that makes truly undrinkable coffee. There's a very simple concession near the meeting rooms but not anything appetizing there, not even decent coffee. It is located on a major thoroughfare, Rockville Pike, so the walking around the area isn't exactly scenic. However, on a more positive note, there are lots of reasonably priced restaurants in the area to which one can walk, including a nearby Starbucks, at a short distance. In the other direction there is a Trader Joe's. The nights I stayed there was a group of kids in the adjoining rooms -- lots of them -- and they made a racket. I complained about all the noise and activity in the hall outside of my room and in the room next door. It was loud until midnight. If they did anything to stop the noise, it had no affect. They certainly didn't try to remunerate me for the nuisance. I had to stay there because of the meeting I attended. I don't know I'd voluntarily stay there.

  • Stayed March 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank HuntressCA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ian H, General Manager at Hilton Washington DC / Rockville Executive Meeting Center, responded to this review, 3 April 2012
Dear HuntressCA,

We appreciate you mentioning our surrounding locations though we are truly disappointed to read that you were not fully impressed with your stay. To deal with noise disruptions during a visit can be frustrating and we regret that the issue could not be immediately resolved. In regards to our services, we deeply regret any inconveniences that you may have encountered and would like to take this opportunity to mention that we have since ugraded our Internet service to provide wireless service to our guests. Whether staying for business or pleasure, we hope that we get the chance to welcome you back to exceed your expectations at every turn.

Yours in Service
Ian Heffron.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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829 reviews from our community

Traveller rating
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    241
    165
    105
    45
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (118)
Date | Rating
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English first
Birmingham, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 28 March 2012

Really nice hotel, clean, with pleasant staff, reasonably priced food and good food available locally. Standard of rooms very high, bedding and pillows comfortable and TV large and hi-def on some channels. Local Metro (Twinbrook) 2 mins walk from hotel. Really enjoyed my stay.

Room Tip: They all seem pretty good: Min was close to elevators, which worried me, but I couldn't hear a s...
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  • Stayed March 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Peter D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ian H, General Manager at Hilton Washington DC / Rockville Executive Meeting Center, responded to this review, 3 April 2012
Dear Peter,

It is truly wonderful to read when a guest enjoys their stay and we appreciate you sharing your comments with us. We will be certain to pass along your kind words to our staff, as we’re sure they will be flattered. With many great places to eat around the area, as well as our very own Twinbrook Grille, we think this area has much to offer. We hope we get the pleasure to welcome you back to the Hilton Washington DC/Rockville Executive Meeting Center. Thank you for your review.

Yours in Service
Ian Heffron
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Lauderdale, Florida
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 27 March 2012

If you have to stay in Rockville but want to explore DC, this is excellent hotel next to metro stop. 30 minutes or so to attractions. Also didn't hurt that they brought glasses of ice water and mixed nuts when we ordered 2 beers from room service. But I guess for $20 it's the least they could do. Great value hotel.

  • Stayed March 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank mam8806
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ian H, General Manager at Hilton Washington DC / Rockville Executive Meeting Center, responded to this review, 3 April 2012
Dear Mam8806,

We are thrilled that you found our location to be convenient! At the Hilton Washington DC/Rockville Executive Meeting Center, we feel it's the little things that make a big difference and we are glad that you appreciated the water and mixed nuts with your beverages. Thank you for sharing your review and we hope we get the opportunity to welcome you back soon.

Yous in Service,
Ian Heffron
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Walton Beach, Florida
1 review
5 of 5 bubbles Reviewed 26 March 2012

We were in town visiting family ad needed to get a hotel ASAP when we found the Hilton we couldn't of asked for better when it came to the price, service and how clean it is!! We had no problems at all and have found out hotel we want for a vacations now!!! So close to everything and the staff is amazing

  • Stayed March 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Stinko07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ian H, General Manager at Hilton Washington DC / Rockville Executive Meeting Center, responded to this review, 3 April 2012
We are thrilled that you found our location to be convenient! At the Hilton Washington DC/Rockville Executive Meeting Center, we feel it's the little things that make a big difference and we are glad that you appreciated the water and mixed nuts with your beverages. Thank you for sharing your review and we hope we get the opportunity to welcome you back soon.

Yours in Service,
Ian Heffron
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cleveland, Ohio
Level Contributor
45 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed 26 March 2012

My wife and I recently finished a stay here and sadly this place is going downhill. Still cannot believed there is no free internet in this hotel. Most hotels today offer it free. When we checked in, we usually our upgraded as a Hilton Honors member-but was told hotel was full, not sure if this was true-didn't look full to us. We had to request to be moved after the first night due to loud neighbors banging on doors in hall in early hrs of morning. We were moved to another location-better but still loud noise from people late at night while we trying to sleep. Walls are very paper-thin so easy for noise to come into rooms Whirlpool in pool area broken on last evening we stayed. When I checked out-staff just look at me-no thanks for staying, etc etc.

Very sad to say because we stay here 1-2 times every year and never had so many problems. Managers were helpful, but to many little things this visit that bothered our trip

Room Tip: request room in back of hotel-not facing atrium
See more room tips
  • Stayed March 2012, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank johnnyboy320
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ian H, General Manager at Hilton Washington DC / Rockville Executive Meeting Center, responded to this review, 29 March 2012
Dear Johnny,

Though we greatly appreciate the loyalty that you have in our hotel, it is disappointing to learn about your recent experience with us. As a Hilton HHonors member, we regret that we could not find the perfect accommodations for you during your visit. Understandably, it was frustrating to deal with noise disruptions during your stay and we regret any inconveniences. Your experience at check-out is not reflective of the high standards of customer service that we have set and your comments will be shared with our staff. Thank you for your review and we hope that you will continue to stay with us in the future.

Yours in Service
Ian Heffron
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Washington DC / Rockville Executive Meeting Center

Property: Hilton Washington DC / Rockville Executive Meeting Center
Address: 1750 Rockville Pike, Rockville, MD 20852-1658
Phone Number:
Region: United States > Maryland > Rockville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Romantic Hotel in Rockville
#5 Family Hotel in Rockville
#6 Business Hotel in Rockville
Price range (per night): $156 - $330
Hotel Class:3.5 star — Hilton Washington DC / Rockville Executive Meeting Center 3.5*
Number of rooms: 315
Official Description (provided by the hotel):
Whether you're planning a getaway weekend to the nation's capital or a business trip to NIH, the Hilton Washington DC/Rockville Executive Meeting Center is the perfect choice. Our richly appointed luxury hotel rooms with one king-sized bed or two queen-sized beds, offers both business & leisure travelers distinctive comfort & luxurious amenities! You'll find us adjacent to the Twinbrook Metro Station, making it an easy train ride to the famous attractions and important offices in the nation's capital. ... more   less 
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Also Known As:
Hilton Washington Dc/Rockville Executive Meeting Hotel Rockville
Hilton Hotel Rockville
Hilton Rockville
Rockville Hilton

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