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“Very Good Ice Cream Average Service”

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Cold Stone Creamery
Ranked #6 of 8 Dessert in Ellicott City
Restaurant details
Reviewed 3 October 2016

Very good treat for yourself or family. Expensive and service is average at best. The quality of the ice cream makes it worth while.

Thank North_Carolina_T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3 - 7 of 9 reviews

Reviewed 28 June 2016

How can you mess up ice cream -- that part was just fine -- My issue with this location is its staffing level and its service level. There never appears to be leadership at the establishment so a bunch of kids are free to act however they wish.

My wife and I visited and it was empty... which surprised me as normally the line is out the door... but on this occasion was not the case-- we have been there before so we knew what we wanted -- 3 associates were working and not one greeted us -- it literally took 5 minutes of us sitting there to be greeted

The ice cream was not labeled as it normally is so we inquired whether they had a certain flavor -- seems as though it was more of an inconvenience for them to speak to us -- not a good vibe at all

In the end we got our ice cream but walked out wishing we had gone somewhere else

    • Value
    • Service
    • Food
Thank Kenneth W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 February 2016 via mobile

+ wide selection of ice cream flavors and toppings
+ different combinations of mix-ins
+ fair prices for desserts
+ delicious ice cream cakes and cupcakes

- very long lines, not enough staff on weekend nights and after local school concerts/performances

Thank Aly D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 January 2016

I usually don't splurge on ice cream (lactose intolerant) but once in awhile go because grandsons want something and they like their shakes and I will get a scoop of something and always dreamy;)

Thank Barbara T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2015

Popular eatery, ice cream is good, but prices are way too high.
plenty of sprinkles and other toppings.

Thank leon l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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