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“Great friendly Staff” 5 of 5 bubbles
Review of Ramada Shreveport Airport

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Ramada Shreveport Airport
Ranked #31 of 37 Hotels in Shreveport
Atlanta, Georgia
Level Contributor
10 reviews
“Great friendly Staff”
5 of 5 bubbles Reviewed 20 January 2012

This hotel has all you need from a hot tub to having a cocktail in the lounge. I enjoyed my stay there and the staff was always helpful and very friendly. The hotel had a nice touch of extra priority points and a basket of snacks for your room daily.
Keep up the great service.
Thanks to your staff for making my stay pleaureable!

Room Tip: This hotel has nice perks for priority club members
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  • Stayed January 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sherry0063
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeltaGallo, Sales Coordinator at Ramada Shreveport Airport, responded to this review, 7 February 2012
Thank you for posting your review regarding your stay at the Holiday Inn Shreveport West. We are always very happy when a guest comments about the wonderful service they have received. Your comments were shared with our hotel staff, so they may know what a great job they are doing, and also to ensure they are recognized for their efforts.Thank you again for your kind words. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. We hope to have you as a guest in our hotel again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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304 reviews from our community

Traveller rating
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    53
    57
    91
See reviews for
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • Any
English first
Mont Belvieu, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 10 November 2011

This is not a Holiday Inn Express so it is not new by any means, it has a neat layout but not the cleanest place I have ever been. I travel for business about 75% of the year and have stayed here several times. It has a convenient restaurant that is ok, and a small bar inside to grab a quick drink. The front desk clerks are VERY unprofessional! I gave them a credit card for booking and proceeded to pay cash at check in for the complete room balance, well the room came out $25 more than what I expected and when I questioned her she said "It be a deposit since you be payin cash!" I explained that I have a credit card on file and I have Platinum level status, she rolled her eyes and I called the manager over, she removed the "deposit" after she told me "Why you gotta be so dang difficult?" I was not happy and feel that she was trying to steal from me, she never informed me that she was charging a deposit and that I would have to come collect the money at check out, she might have kept it who knows, but I had the manager check to make sure I was not charged a deposit on my previous stays and their was no mention of a deposit anywhere. The rooms were not bad, and the swimming pool would be a dream for any kid since it starts inside and goes outside, my son would probably never come out if he got to come with me.

  • Stayed September 2011, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Keithgilwilson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeltaGallo, Sales Coordinator at Ramada Shreveport Airport, responded to this review, 17 November 2011
Thank you for posting your response regarding your recent stay at the Holiday Inn Shreveport West on TripAdvisor. The Holiday Inn Shreveport West is committed to providing our guests with the highest quality services and facilities. We sincerely regret we fell short of our goal in this instance. Your willingness to share your positive as well as your negative experience during your stay is genuinely appreciated. We would like the opportunity to welcome you back in an effort to provide you the level of service you expect from Holiday Inn Hospitality hotels. We look forward to your return visit
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New Orleans, LA
Level Contributor
90 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 19 August 2011

Stayed on business trip, so unsure of price.
Staff did not change a/c settings after I left a note (working outside in 110 degree heat, then returning to 60 degree room is not comfortable).
Coffee maker in room. Coffee ok. Had cable, but didn't watch tv.
wifi supposedly available, but couldn't connect to internet with phone when using. Also poor phone reception in entire hotel, though probbly due to location.

  • Stayed August 2011
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank travels_on_belly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeltaGallo, Sales Coordinator at Ramada Shreveport Airport, responded to this review, 26 August 2011
Thank you for taking a moment to review our hotel. I am glad to hear that you rated our hotel very high in cleaniliness, as our housekeeping staff and hotel managers take our guests satisfaction very seriously when it comes to a relaxing and enjoyable guestroom. We are sorry to hear that your cell phone reception was not as desired. We look forward to welcoming you back if you are ever in Shreveport again!
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Texas
Level Contributor
245 reviews
160 hotel reviews
common_n_hotel_reviews_1bd8 263 helpful votes
4 of 5 bubbles Reviewed 11 August 2011

Stayed here one night while on minor league baseball tour with sons, and a couple of others. This is an older Holiday Inn – the main reason I selected it was for a suite and the indoor-outdoor pool. The indoor part is relatively small, but the outdoor part is fairly large (especially by today’s hotel standards). Arrived late after a baseball game and did something else for breakfast, so can’t comment on the restaurant. The staff was very friendly and helpful. Everything in the suite was clean and in good working order. You shouldn’t have any problems here, especially for one or two nights, but there are plenty of newer, nicer options in town. Be aware that the building with the suites is two-story and has no elevator.

Room Tip: There is a 2-story building of suites at the back of the property - be aware that there is no elevat...
See more room tips
  • Stayed July 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank toomuchtravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeltaGallo, Sales Coordinator at Ramada Shreveport Airport, responded to this review, 18 August 2011
On behalf of myself, and the entire staff we would like to thank for the kind remarks you recently posted on TripAdvisor detailing your experience with our hotel. It is our intent to make you feel at home and to not just meet your expectations, but to exceed them. We truly appreciate your business and look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kansas City, Missouri
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 9 May 2011

We were in town for our daughter's wedding and had booked rooms and suites at three area hotels. We chose to stay here for location and their wonderful pool for our grandson.
The hotel is VERY clean! Beautifully updated and comfortable. We had a room on the third floor with a large balcony overlooking the atrium and pool.
The staff is very accommodating and friendly.
Beds were fabulous and comfy. Tasteful furnishings and plenty of space!
We felt very safe and the parking lot was very well lighted.

I would stay there again for sure and think it would be a great choice for a small wedding or other event!

  • Stayed May 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank silverpartygirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeltaGallo, Sales Coordinator at Ramada Shreveport Airport, responded to this review, 18 May 2011
On behalf of myself, and the entire staff at the Holiday Inn Shreveport West we would like to thank for the kind remarks you recently posted on TripAdvisor detailing your experiences with our hotel. It is our intent to make you feel at home and to not just meet your expectations, but to exceed them. We truly appreciate your business and look forward to seeing you again soon at the Holiday Inn Shreveport West.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ramada Shreveport Airport

Property: Ramada Shreveport Airport
Address: 5555 Financial Plaza, Shreveport, LA 71129-2645 (Formerly Holiday Inn Shreveport Airport West)
Phone Number:
Region: United States > Louisiana > Shreveport
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #31 of 37 Hotels in Shreveport
Price range (per night): $68 - $103
Hotel Class:3 star — Ramada Shreveport Airport 3*
Number of rooms: 226
Reservation Options:
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Also Known As:
Holiday Inn Shreveport West Hotel Shreveport
Shreveport Holiday Inn

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