I give a 2 only because the atmosphere was nice. We went as a party of 4. We ordered 2 steak night specials which include a steak, potato, salad and bread. Well we asked for loaded baked potatoes ($2 upcharge per meal) ok no problem. Then we asked if we could sub the salad for a baked potato as well. The waitress said it would be an upchage (didn’t make sense bc we were only subbing the potato for the salad which were the same price) but ok. We will get back to this in a sec. We got our meals and about 4 oz of my steak was fat. We didn’t complain. None of us had refills at all, our waitress was missing. Thank goodness she had put water on the table in the beginning. We went to celebrate a birthday since we couldn’t find the waitress I had told the hostess. The hostess said they would bring a dessert out and sing happy bday well there was no dessert so we ordered a dessert and it was HORRIBLE it was a molten cake and it tasted freezer burnt. Even the ice cream was horrible. Well now it’s time to get the bill. We couldn’t figure out why it was so much. Come to realize after looking over the menu they had charged us $10.50 for 2 extra potatoes. I asked the waitress to explain and she couldn’t understand we didn’t get anything “extra” we switched the salads out for the potatoes. So, I was just about to give up when she said “You didn’t have to order that. You should have ordered something different. I know I explained it to you and I even gave you the other options.” Which she did NOT. So I asked to speak to a manager for her rude behavior. Let’s say management was a joke. First of all she let the waitress stand there and talk over me while I was explaining what happened. Then she had other servers being nosey stopping and staring at our tables without correction. She too couldn’t wrap her brain around the situation or the fact that her server was extremely rude. We will NEVER support this company again and I will be sure to spread the word. But the atmosphere was nice. :)
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