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Reviews (111)
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All reviewsroom was cleanfree parkingwould stay againsafe areafrench quartergreat place to stayenjoyed my staybridgetdowntownrefrigeratornola
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8 - 13 of 111 reviews
Reviewed 19 February 2018 via mobile

We normally stay in the quarter but last minute prices we're crazy. We found Extended Stay...and we are so glad we did. Easy Reservations, Check in and Check out. Friendly and cozy. We may actually end up staying here more often.

Stayed: February 2018, travelled as a couple
1  Thank Cubs1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00esa, Manager at Extended Stay America - New Orleans - Metairie, responded to this reviewResponded 19 February 2018

Thank you for your amazing review of Extended Stay America. Our highest priority is making sure you have a comfortable and carefree stay, and we're glad we could make that happen for you. It was a pleasure serving you, and we hope to host you both again soon.

Sincerely,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 February 2018

Friendly atmosphere. Love the appearance not just from the outside; but from the inside as well. Room is clean. inviting atmosphere. Over all great experience and I highly recommend others to experience.

  • Stayed: January 2018, travelled with friends
    • Value
    • Location
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Review collected in partnership with Extended Stay
Thank desmondp667
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00esa, Manager at Extended Stay America - New Orleans - Metairie, responded to this reviewResponded 4 February 2018

Thank you for being our guest at Extended Stay America. We are delighted to know you were comfortable here and were impressed with all the aspects of our hotel. It was a pleasure hosting you, and we look forward to serving you again soon.

Sincerely,
Hotel Management

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Reviewed 11 January 2018

Two bedroomed apartment with attractive features and decoration. Nice and clean, Both rooms with en suite bathrooms. Heating during the cold snap worked well and the boiler was sufficently far from the bedrooms to not be an annoyance.
Very grateful to the staff who let us into the apartment earlier than stated. Staff were very helpful and pleasant who arranged taxis to the airport and answered any queries.
Good location for tourist activities. Tram car on Canal street takes you down to the water or in the other direction to City Park. Of course French quarter just on the other side of Canal street. The WWII museum is a 15 minute briskish walk and Rouses supermarket a convenient 5 minute walk away.

Room Tip: Quieter on the faside in front of the lift door opening (to back?)
  • Stayed: December 2017, travelled with family
    • Value
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Thank Krack639
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00esa, Manager at Extended Stay America - New Orleans - Metairie, responded to this reviewResponded 11 January 2018

Thank you for being our guest. We are delighted to read you liked our convenient location close to the points of your interest and that you had an enjoyable stay. All of us at Extended Stay America look forward to hosting you again soon.

Sincerely,
Hotel Management

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Reviewed 13 December 2017

This was a last minute change due to another hotel that was not working right and I made a reservation and checked in and staff was great from the moment we came through the door. We are very happy for the staff

  • Stayed: December 2017, travelled with family
    • Value
    • Location
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Review collected in partnership with Extended Stay
Thank misluv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00esa, Manager at Extended Stay America - New Orleans - Metairie, responded to this reviewResponded 15 December 2017

Thank you for being our guest at Extended Stay America. It’s good to know you enjoyed your time with us and were impressed with the attentive service provided by our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thanks again for your feedback, and we look forward to welcoming you back soon.

Sincerely,
Hotel Management

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Reviewed 28 November 2017

I really enjoyed my stay at this hotel. Special thanks to Ms.Lawanda, who made the stay feel like home away from home for me and my family. She had such a warm and caring heart. The room was clean,comfortable and very nice.

  • Stayed: November 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Extended Stay
Thank julierL6792EF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00esa, Manager at Extended Stay America - New Orleans - Metairie, responded to this reviewResponded 29 November 2017

Thank you for your terrific feedback about Extended Stay America. We are delighted to know you were impressed with your comfortable room and that the attentive service provided by our staff added to your joy. Your compliments will allow me to thank Lawanda for a job well done. We look forward to welcoming you again in the near future.

Sincerely,
Hotel Management

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