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“VERY DISAPPOINTED”

Saltgrass Steak House
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Ranked #6 of 280 Restaurants in Lake Charles
Certificate of Excellence
Cuisines: Steakhouse
Description: An award-winning steakhouse famous for serving Certified Angus Beef® steaks. Each steak is cooked to perfection with Saltgrass-7 Steak Spice, and topped with garlic butter. All breads, dressings, soups and desserts are made from scratch daily. Great food and legendary hospitality make Saltgrass an enjoyable experience for the whole family.
Restaurant details
Description: An award-winning steakhouse famous for serving Certified Angus Beef® steaks. Each steak is cooked to perfection with Saltgrass-7 Steak Spice, and topped with garlic butter. All breads, dressings, soups and desserts are made from scratch daily. Great food and legendary hospitality make Saltgrass an enjoyable experience for the whole family.
Reviewed 19 February 2018

My husband and I went for lunch there yesterday ... we ordered a cheeseburger, cooked medium with French fries/extra, extra crispy / no salt. The meal came out and the burger was almost raw.

Requested it to be redone ... they brought out the SAME burger, but this time it was burnt.

Called the manager over ... they redid the burger and by the time it came out, it was almost an hour...

At that point, wasn't even hungry.

Service horrible.

DON'T RECOMMEND.

We had comps to use from gambling, and they had the nerve to take the money from us .. should not have charged at all. Very disappointed.

    • Value
    • Service
    • Food
Thank gailhouston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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51 - 55 of 305 reviews

Reviewed 12 February 2018

Tilman has it right at his hotels and restaurants, and Saltgrass is no exception. Service was great, food was tasty, well presented and hot. Overall a great experience.

Thank Matt_UKTX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 February 2018

On our way from Florida to Galveston and decided on a whim to try this place. Of course it will be busy any evening so it's better to have lunch instead of dinner, if you want you can wait for someone to vacate one of the bar/outside tables which are first come. The service was good as was the fillet and salmon, the salad simple but fresh, the mashed potatoes were nothing special. It's very noisy but entertaining if you get to sit on the outside veranda. Beautiful venue and casino, so try it at least once if in the area.

    • Value
    • Service
    • Food
Thank Margaret S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 February 2018 via mobile

My wife and I had lunch at saltgrass and we were very impressed with the customer service given by Phillp Richardson when my meal was prepared incorrectly. He was courteous and friendly and had my meal corrected promptly .

Great Job Phillip Richardson

1  Thank robert l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 January 2018

Wife and I had Anniversary dinner at Saltgrass and must say it was a memorable experience Everything was perfect from the drinks to the dinners cooked just the way we like them. Will definitely return! Recommend to all travellers in the Lake Charles area.

Thank Rick B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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