We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
Expedia.com
Booking.com
AU$274
Hotels.com
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Nearby Hotels
Reviews (1,362)
Filter reviews
1,362 results
Traveller rating
478
373
250
155
106
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
478
373
250
155
106
Show reviews that mention
All reviews new orleans an early flight front desk staff nice room restaurant bar shuttle service airport proximity downtown nola airline plane
Selected filters
Filter
Updating list...
707 - 712 of 1,362 reviews
Reviewed 10 May 2016

For early morning flights, this hotel is terrific but don't show up hungry. There is no real restaurant, none nearby, and the room service was lacking. Many items were unavailable and the prices were exorbitant.

Date of stay: May 2016
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Joanne M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Melinda M, Director of Sales at Hilton New Orleans Airport, responded to this reviewResponded 11 May 2016

Thank you very much for your feedback.

We apologize your disappointment with our restaurant and room service options. We price our food and beverage to be competitive with other hotels in our area but you should expect quality and I am sorry that we did not do a better job of providing this to you.

We ask that you speak to a member of our management team while on property so that we can make things right for you. We certainly do not want you to have a negative experience while staying with us.

Thank you.

Melinda Mueller
Director of Sales

I will share your feedback with our entire team and I do hope you will reconsider and give us a future opportunity to be of service.

Thank you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 May 2016

I was invited to the managers reception as a diamond member and was really nice, met the hotel manager and marketing gal who made us all feel welcome. After I went to the restaurant where I preceded to have some dinner,,, that took so long and was so terrible, Please don't eat in the hotel.

Date of stay: May 2016
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Bonny W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Melinda M, Director of Sales at Hilton New Orleans Airport, responded to this reviewResponded 17 May 2016

Thank you for sharing your feedback with us and thank you for your loyalty to Hilton as a Diamond HHonors Member.

We are delighted that you enjoyed the Manager's Reception and found it really nice and welcoming - we truly thank you for joining us!

We apologize for your disappointment with our restaurant - we ask that you speak to a member of our management team while on property so that we can make things right for you. We certainly do not want you to have a negative experience while staying with us. I have also shared your feedback with our Director of Food/Beverage/Restaurants for his immediate attention.

Thank you...

Melinda Mueller
Director of Sales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 May 2016

Stayed there for a night. Nothing particularly exceptional. Good location. The staff is just OK, nothing out of extraordinary. The rooms are fine, comfy, not very spacious. Free shuttle to the airport. The amenities were as expected.

Date of stay: March 2016
Trip type: Travelled with family
Thank ahanoubon
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tom M, General Manager at Hilton New Orleans Airport, responded to this reviewResponded 7 June 2016

Dear ahanoubon,

Thank you for your review. I am glad you enjoyed your stay and found our location good and our rooms comfy. I am sorry though that we did not exceed your expectations overall as your complete satisfaction is always our goal. I hope we will see you again in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 May 2016

This was so convenient to the airport -shuttle service in the early AM was great and the availability of parking a blessing. The staff was friendly and beds are comfortable . We usually just drive in, park at the Park and Fly and leave, but with such an early flight - this was definitely the way to go. They offered us a package deal with parking and this may be the way we travel now. We enjoyed a late dinner in the restaurant which was very good.

Date of stay: May 2016
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
1  Thank Monica W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Melinda M, Director of Sales at Hilton New Orleans Airport, responded to this reviewResponded 6 May 2016

Thank you for the fantastic review of the Hilton New Orleans Airport - we are so delighted that you enjoyed your stay and found the complimentary airport shuttle service (which runs 24 hours / on demand as a convenience to our guests) great!

Our team prides themselves on providing friendly service, we thank you for noticing their efforts. Second Line Sports Edition Bar and Grill offers many of New Orleans' favorite dishes served with the freshest, local ingredients. We change our menu seasonally, so we hope to see you next time you visit New Orleans.

We are so happy that you found the Parking Package and that will be the way you travel now. We thank you for staying with us and look forward to welcoming you back.

Thank you...


Melinda Mueller
Director of Sales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 May 2016

The minute we walked into our room I had trouble breathing. My guess is that there is mold in that room...probably several rooms..because nothing gets my sinuses and chest screwed up that quickly other than mold. Can I prove it? No. But there is no fan in the bathroom and there is water damage above the shower so that might be a sign.

Date of stay: April 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank rmsmith0924
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tom M, General Manager at Hilton New Orleans Airport, responded to this reviewResponded 7 May 2016

Dear rmsmith0924,

Thank you so much for taking the time to share your feedback. I am extremely sorry and disappointed to hear of your experience at our hotel. I can assure you any report of mold we would investigate right away. I would ask that if you did not share this information with a team member while on property, that you contact us to let us know which room you occupied so that we may look into the matter. We appreciate your feedback.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews