Hotel was nice enough, but staff were worthless. I had an issue with some lost clothes after I checked out but was still in town. Over several days they didn't even look for them. I tried to talk to the manager but she wouldn't even talk to me. After I left town and called back a helpful staff found my clothes in a few minutes but then had to charge me to mail them, even though I had been in personally five times. I left several more messages for the manager and she refuses to call me back. I've filed a complaint with the Hampton, primarily to object to the complete lack of customer service.
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- Also Known As:
- Hampton Inn Gonzales Hotel Gonzales