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“Bad service”

Mitchell's Fish Market
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Ranked #6 of 112 Restaurants in Newport
Price range: USD 31 - USD 40
Cuisines: Seafood
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Restaurant details
Good for: Special Occasion Dining, Business meetings, Groups, Romantic, Bar Scene
Dining options: Breakfast, Dinner, After-hours, Lunch, Reservations
Dining style: Casual Elegant
Description: Mitchell's Fish Market is a premier upscale-casual seafood restaurant concept featuring the absolute freshest seafood. Mitchell's Newport has a raw bar, open kitchen, the fish case displaying Today's catch and customized cutting room and offers a variety of seafood options including grilled or broiled, blackened, cooked Shang Hai style or prepared to your taste. Mitchell's also offers a Gluten free menu.
Reviewed 22 November 2017 via mobile

We frequent this restaurant at least every 3-4 months, but this was the worst experience we have had. No one came to our table for at least 15 minutes after we were seated. One water and 2 sodas took for ever. Our waiter informed us that he would bring bread and the bread came after our appetizers ( after our guest had to remind him about it).
He slammed dishes and beverages down on the table- I am not sure what that was about. He was polite enough but seemed completely untrained to work as a waiter.

When we were getting ready to leave, the manger was standing at the podium, at the front desk. My husband asked him a question about validating the parking ticket and he just just waved his hands about and said that they did not validate and went back to doing what he was doing on the monitor. He appeared irritated at the interruption and did not wish us as we were leaving the restaurant.
Sadly, I don’t think that we will be coming back to this restaurant. It used to be our favorite fish and seafood place, but I chose to spend my money elsewhere for good food AND good service.

Thank Sara N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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50 - 54 of 440 reviews

Reviewed 9 November 2017

Mitchell's Fish Market has become a Thanksgiving tradition. This is a very nice restaurant with delicious and very fresh seafood. They also serve great steaks and do a nice job at cooking to your preference of temperature.

We've had a variety of servers and all have provided excellent service. They are attentive but not overly intrusive.

The restaurant has a nice, comfortable atmosphere. You can dress up or go in jeans.

    • Value
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Thank CyndyT8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 October 2017 via mobile

If you like seafood, and you are in the Cincinnati area, you have to go here for lunch or dinner. When we have traveled, rarely do we duplicate a restaurant visit, like we did here. I had the Ocean Cobb salad twice, which rivaled my favorite seafood salad in San Francisco. Though only listed on the lunch menu, they accommodated me for dinner as well. The waiters at another meal there also created a surf and turf dinner for me of lobster and filet mignon. Delicious!

The whole Dining Experience was excellent, whether eating indoors in air conditioned comfort or watching sunset in the outdoor patio overlooking the Ohio River. Wait staff was very good, and the prices relatively moderate.

Thank bsimosd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 September 2017

Visited Mitchell's for the first time before a Cincinnati Reds' game. We made a reservation online as we did not know what kind of crowd to expect on a Saturday afternoon. When we arrived it wasn't too crowded at all. We had a very professional waiter. Calamari was very good although it did have a few tentacles which I do not care for. We had the fried seafood platters which had cod filets, 2 shrimp and 2 scallops. All of it was very good. The location is great sitting right on the Ohio. You can see the Newport Aquarium from the restaurant and there are other touristy stores, a movie theater and bowling alley all clustered together.

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Thank JustUs919
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 September 2017

We really enjoy Mitchell's! They consistently do an excellent job of providing delicious meals and in a very friendly, but professional atmosphere. Last evenings experience was no exception. The crab cakes are wonderful and since we spend our summers on the eastern shore of Maryland, we know good crab cakes! Our server claimed that she was new, but she sure didn't act like it! Aneda was outstanding!

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Thank Li0nFishhunter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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