business outing in Louisville Kentuckywonderful hotel , ultra modern rooms , great scenic views od downtown Louisville and the ;Ohio river waterfront, soft drink machines were sold out for a couple days, unusual.More
- Free Wifi
- Free Parking
business outing in Louisville Kentuckywonderful hotel , ultra modern rooms , great scenic views od downtown Louisville and the ;Ohio river waterfront, soft drink machines were sold out for a couple days, unusual.MoreShow less
Thank you for your review. We appreciate the detailed comments on your stay and we'll follow up with our vending company on the issue you encountered.
Our annual conference has been at this location for the past four years. Overall, my stays here have always been comfortable. The location is just off of Fourth Street Live, but at the same time there is a CVC just down the road. All the floors are open to the lobby, so atrium style. This can make it rather noisy at times as the sound travels right up to the rooms. I've stayed on the 18th floor and you still hear the sounds from the lobby. I was on the 6th floor this time. It was extra loud with a lot of partying coming from the Sway bar each night. It didn't quite down until 3:00 a.m. several nights. But other than that, the rooms and beds have always been super comfortable and the food at the Sway is really good.
Thank you for your review of our hotel. We look forward to serving you again soon and apologize for the lack of tranquility in your guestroom.
My wife and I stayed here for 3 nights. The hotel is centrally located to attractions such as the Louisville Slugger Museum, the Belle of Louisville to name just two. It also next to 4th St Live. Self parking is next door with a walkway to the hotel (aim for the 3rd floor of the garage for maximum convenience). We also enjoyed Swag for pre and post dinner drinks.
Thanks for the great review! As you point out, our location can't be beat to experience the many attractions of downtown Louisville. Please return soon and enjoy another cocktail in Sway (Southern Way) it's the perfect place to unwind after your day is complete.
The hotel is conveniently located near restaurants and 4th Street Live.
Staff were helpful and I can't say enough about front desk agent Libby. She was very accommodating and helpful as we had a hiccup with our reservations.
The room was very spacious and high enough to see the sunset every night.
Bathroom was small but functional.
Especially enjoyed having room service breakfast.
Having a fully equipped gym was icing on cake.
Thanks for the thoughtful and positive review of your experience at our hotel. I appreciate the very nice comments about Libby. We'll be sure to share them with her. Please return again soon!
Nice location to come in and out of town. Very close to some GREAT food. Easy in and out of hotel to the city with sky-way bridges. Hotel was very clean! Quite a lot of non-harassing panhandlers near the property.
Thank you for your nice review of your experience during your stay with us. I appreciate you bringing the issue that you encountered in the local area to our attention. Please return soon.
Stayed on the 7th floor and could hear people in the lobby every night until the late AM over a three night stay. The atrium design of the hotel is like an echo chamber. Had a colleague on the 16th floor who said they heard nothing so I suppose if you want to stay here request a high floor room.
Thank you for your review of our hotel. Please accept my sincere apology for the inconvenience resulting from noise transmission from our atrium into your guestroom. We hope you will return and let us find you a quieter spot.