I was pleasantly surprised by how nice this hotel is. This was my first time staying at a Homewood Suites and I found it to be very spacious, clean and the beds were extremely comfortable. Plus the price was very reasonable as well. I loved that the bedroom had a ceiling fan as I typically get hot while I sleep and having it run throughout the night kept me cool. I was told that there was a dinner in the evening and breakfast in the morning, however, my schedule was pretty busy so I was unable to take advantage of those extras.
Stephanie, at the front desk was very nice- after I had checked out I called her in a panic as I had misplaced my Jade ring. I was unable to turn around to go back due to a meeting I was running late for and then had to immediately catch a plane after that so when I called Stephanie assured me she would have housekeeping look for it right away and call me back regardless if it was found or not. I received a call back within 15 minutes that it had been found and she would send it back to me in the mail that day.
Very nice hotel, the only problems I encountered were the air/heating unit in the wall was a bit loud throughout the night and the tub would not properly drain due to a broken plug. I did let Stephanie know about the broken plug upon check out and I have no doubt that it will be taken care of.
I will definitely stay at this location again along with stay at other Homewood Suites locations elsewhere. I am very picky so am very happy to have another hotel chain to choose from, I highly recommend checking this out, nice job Hilton!
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- Also Known As:
- Homewood Suites Louisville East Hotel Louisville
- Homewood Louisville
- Louisville Homewood Suites