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All reviews full kitchen mon wed jimmy johns front desk two bedroom suite louisville downtown parking garage living area check in was quick per night free breakfast business traveler kfc yum center would stay again rooms are spacious yogurt up to date
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Reviewed 2 November 2018

We want to thank the crew at Residence Inn Louisville for all their help and time they spent helping us.
Pamela and Raven and the gal who worked the desk in the morning (can't remember her name...Sorry) were all vey helpful, pleasant, friendly, and accommodating despite being short staffed at times. Everyone was GREAT

Room Tip: The noise level was high because the city paving, the garbage truck at 4am was annoying. Get a suite higher up
  • Stayed: October 2018, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Dream05000781843
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JennaT549, General Manager at Residence Inn Louisville Downtown, responded to this reviewResponded 3 weeks ago

Thank you so much for the great review!

Safe travels!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 October 2018

I stayed here for one night on business since it was one of the lower-priced Marriott options in downtown Louisville. The room was fine but there was construction noise outside my window for most of the night. Not good.

The breakfast in the morning was average - good eggs, bad sausage.

  • Stayed: October 2018, travelled on business
    • Value
    • Rooms
    • Service
Thank rahulbawausa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JennaT549, General Manager at Residence Inn Louisville Downtown, responded to this reviewResponded 2 November 2018

Rahul B,
I am so sorry to hear about the construction noise that happened outside of your window. Since the Downtown Louisville area is constantly growing, there is often construction that we are unaware of.

We hope to see you again soon if your travels ever bring you back to the Louisville area!

Best Regards,

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Reviewed 27 October 2018

I follow reviews and make sure that where I stay, it will be a pleasant experience from beginning to end. Even though there were some mixed reviews for the Residence Inn Louisville Downtown regarding its location and other minor issues, I decided to give it a try and I am really thankful to their staff for the quality of service I received and personalized attention that was given. The hotel is approximately 12-15 minute walk from the Downtown location and 10 minute walk to the NULU location. Even though that it might be isolated in certain areas and a few homeless people that may walk around asking for money, I felt safe and was able to walk to each location with no issues. The staff is quite friendly and responsive and did not have any issues during my stay. The one-bedroom suite is quite comfortable, meeting the needs of any traveler. If you want to cook or bring food to heat, there is a full kitchen with all the utensils needed. The bed and pillows are quite comfortable and the room is always kept clean and organized. Breakfast is complimentary daily at the Residence Inn from 06:30 AM in the morning M-F, and 07:00 Sat-Sun. I noticed that they have different options for meats, offering sausage patties, bacon, spicy sausage, sausage links in each different day and it is quite substantial. Also, M-W in the evenings, starting at 06:00 AM - 07:30 PM, they offer dinner options - nacho bar, dip bar for example with soft drinks as a way to promote the hotel and develop a social gathering. Parking is not free and it includes a fee of $16 per night. If you need to relax in the evening, an indoor jacuzzi and pool area is available in the hotel. Also, dogs are welcomed and put in the first floors of the hotel, so they don't bother other guests. Finally, as a Platinum Marriott member, I felt that they took all my requests in consideration - top floor, corner room, downtown view and were able to also accomodate the early check-in option as well. These are the minor details that make or break a hotel in customer service, and appreciate this hotel for taking all these minor details in consideration for their guests.

Room Tip: Top Floor, Corner Room, Downtown View, Use White Noise App at Night
  • Stayed: October 2018, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank besca001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 October 2018

Exactly what you would expect from a Marriott hotel - this property was beautifully clean and well maintained, the staff were super helpful and it was a great location for exploring downtown Louisville. The 2-bed suite we booked was the perfect size and layout for 3 of us travelling together.

  • Stayed: October 2018, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank JWat82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JennaT549, General Manager at Residence Inn Louisville Downtown, responded to this reviewResponded 25 October 2018

Thank you so much for the great review. We hope to see you again in the near future if your travels ever bring you back to the Louisville area.

Best Regards,

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Reviewed 20 October 2018 via mobile

We stayed here for the GIE Expo again and Cheri at the front desk made our trip and absolute pleasure! She is extremely personable and goes out of her way to make sure her customers are happy and taken care of.

Thanks a lot Cheri,

Jaime/NY

Stayed: October 2018, travelled on business
Thank jaimeconway27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JennaT549, General Manager at Residence Inn Louisville Downtown, responded to this reviewResponded 25 October 2018

Thank you for recognizing Cheri. She is a huge asset to the team! Thank you for choosing the Residence Inn Louisville Downtown.

Best Regards,

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