Nice hotel all the basic comforts. Good location easy walk Louisville Slugger Field, KFC Yum Center and Convention center. Staff very helpful especially Pamela at checking. Good breakfast also . Parking onsite,More
- Free Wifi
- Free Parking
Nice hotel all the basic comforts. Good location easy walk Louisville Slugger Field, KFC Yum Center and Convention center. Staff very helpful especially Pamela at checking. Good breakfast also . Parking onsite,MoreShow less
Thank you so much for taking the time to write a review. We hope to see you again in the near future.
Recently spent three nights at this hotel which is within the edges of downtown Louisville. The hotel is clean, the room was fresh but the neighborhood can get a bit sketchy later at night like many downtown areas. Decent food within an easy walk. Numerous restaurants, providing a variety of choices, are a little further away. Decent attached parking garage but a fee to park. The usual Residence Inn breakfast. Overall, a good choice.
Thank you for the review. I am glad that you enjoyed the room and local area. We hope to see you again soon if your travels ever bring you back to the Louisville area.
I originally booked the room to come down for the Louder than Life Festival. When the festival was cancelled for weather conditions I was disappointed to hear I couldn't cancel the reservation. We decided to come down and make the best of it. Pam and Christina were amazing right from the start. Check in was an experience, but a good one. Its rare to check in late at night and have such friendly faces that joke and laugh right along with you. We stayed four nights, it was walking distance to so many things, and a close drive to all Bourbon trail stops. This was my first trip to Louisville and I am already planning a return visit and will stay here.
I am so glad that you still got to enjoy your trip to Louisville, even though the festival was cancelled! We hope to see you again in the near future.
I stayed here only one night for a class the next day.
Was warmly welcomed at the front desk by Pamela who was a hoot, showing me her “protection” against the occasional winos who may approach customers in the parking garage. I had no issues with those fellows but was aware to look around just to make sure.
The hotel is pet friendly and it was interesting to see the variety of dogs and their owners in the elevators. My room on the fifth floor was very clean and comfortable; there was even a full kitchen if you wanted to use it. You could tell the property had recently been remodeled as it smelled fresh and clean,
even in the halls and lobby.
The location is great for walking and sightseeing, close to Angel’s Envy Distillery and the baseball stadium as well as great restaurants. I would certainly recommend this hotel.
Thank you so much for the 5 star review. I am so glad that you enjoyed the hotel and local area!
From the moment we checked in until the time we checked out, everything was perfect. Pamela provided the best check in experience I have had anywhere and she did this while training a new coworker. While some may find the questions my husband was asking annoying, not Pamela. She was patient, funny and very helpful. Our room was gorgeous and immaculately clean. And the location is excellent. We walked everywhere we went. We plan to return to Louisville and we will definitely stay here when we do.
Thank you so much for the review! Pamela is a rockstar and I will make sure that she is recognized for her amazing service.
I've stayed at a multitude of hotels traveling far and wide for music festivals/shows. This hotel is by far the best hotel I've ever stayed at. Not only was the room practically an apartment, but the woman Cheri Hartwill who works the graveyard shift is an awesome person. My friend and I came back from a night at the casino and found ourselves in the lobby at four in the morning, hanging around acquainting ourselves with Cheri for a few hours. Even when we checked in at midnight the first night we all talked for a while, she's funny, sweet as pie, and knows the area very well. If you need anything she'll go far out of her way to accommodate you.This hotel gets an A+ for customer Service (even at odd hours of the night), an A+ for pricing for rooms, and an A+ for the room itself. Definitely going to come back to this hotel for my next trip to Louisville!
Thank you so much for recognizing Cheri! She is a huge asset to the team.
We hope to see you again in the future if your travels bring you back to Louisville.