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All reviews two bedroom suite full kitchen front desk basketball court stove top fire pit snacks and drinks sausage marriott hotels living area yogurt free breakfast next morning outdoor pool a great place to stay free shuttle staff was friendly
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Reviewed 9 April 2017 via mobile

My family and I were stopping overnight on our way back home. They were undergoing renovations and the room they set us up in had fumes from fresh paint or varnish. We decided to just continue on home. The staff was great. Gave us a full refund and were very understanding.

We have stayed here before and it's a convenient location. Clean campus. Great staff. The planes overhead aren't as bad as other posts would have you believe. Would definitely stay here again.

Date of stay: April 2017
Trip type: Travelled with family
Thank sill_adam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RI_Cincinnati_CVG, General Manager at Residence Inn Cincinnati Airport, responded to this reviewResponded 17 April 2017

sill_adam,

Sorry you were unable to stay the night. I am delighted to hear that the staff took fantastic care of you. You will be to know we have completed our renovations and we look forward to having you back at the Residence Inn Cincinnati Airport on your next visit; so that you can relax and enjoy our newly renovated rooms and hotel!

Michael

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Reviewed 3 April 2017

We always stay at this Residence Inn when we visit Cincinnati. It's always clean and the staff are always welcoming. It is in a great location that is quiet and secluded. We especially like the breakfast.

Date of stay: May 2016
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Romansroad325
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RI_Cincinnati_CVG, General Manager at Residence Inn Cincinnati Airport, responded to this reviewResponded 10 April 2017

Romansroad325,

Thank you for taking the time to review your stay at our hotel. We are happy that you enjoyed your suite and the breakfast. We can't wait to welcome you back to the Residence Inn Cincinnati Airport on your next trip.

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Reviewed 26 March 2017

I want to compliment the desk staff on the evening of March 17, 2017. This hotel is undergoing renovation and the front desk was working off one computer on a folding table in the lobby. It was very busy and they were having trouble with updates from housekeeping regarding room availability. The front staff were very calm, professional and trying hard to make things right for those of us checking in. They were even dealing with a dissatisfied customer who didn't like their room. They offered us water and snacks while we waited. They even gave us a $25.00 Visa gift card for the inconvenience. They are undergoing renovation, so there are workers around and some of the rooms smell of fresh paint. This wasn't a major inconvenience to me, but could be bothersome to some people.

Date of stay: March 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank lshoener
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RI_Cincinnati_CVG, Front Office Manager at Residence Inn Cincinnati Airport, responded to this reviewResponded 29 March 2017

Dear lshoener,

Thank you for sharing your review with us! We're thrilled to hear that you enjoyed your stay at our hotel as well as professional staff. Thank you for taking the time to share your feedback with us and we hope to welcome you back very soon.

Residence Inn

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Reviewed 20 March 2017

We stayed 2 nights and hotel was in good condition. The first night there was very little noise from the nearby airport, but the 2nd night (Friday) had planes landing or taking off all through the night. They are undergoing renovations, but it seems to be well contained and the upgrade appears to be nice. The walls are thin and you can hear a lot of noise from other rooms. They don't have an indoor pool but provide access to the nearby Courtyard during the cold months. The reason for 3 stars is the noise level from the airport - maybe their renovations should have included better windows and walls to deaden the noise levels from the airport and other rooms.

Date of stay: March 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank FrequentFlier1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RI_Cincinnati_CVG, Manager at Residence Inn Cincinnati Airport, responded to this reviewResponded 21 March 2017

FrequentFlier1,

Thank you for your nice review about our property and the upgrades. We hope to see you on your next visit to the Cincinnati Northern Kentuckly Area.

Residence Inn

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Reviewed 14 March 2017 via mobile

My wife really likes this places. One of our favorites. Very welcoming, pet friendly, has a room and a kitchen. Feels like home! We stayed here for a few days when we were moving, we had a great experience.

Date of stay: March 2017
Trip type: Travelled with family
Thank Rassull S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RI_Cincinnati_CVG, General Manager at Residence Inn Cincinnati Airport, responded to this reviewResponded 22 March 2017

Rassull S,

Thank you for taking the time to review our hotel, we love the opportunity to hear from our guests. At Residence Inn Guest Satisfaction is our number one priority, we pride ourselves on being the leading extended stay hotel in the area, and thank you for staying with us. We look forward to serving you on all future trips to the Cincinnati Area!
Residence Inn CVG

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