We are members and regular diners at the Highett RSL for many years. We meet regularly with a group friends and they are also members.
When we first went to Highett RSL the food were excellent. Good bistro food. For the last year or so I found their standard drop and I thought with patience their meals will come back to their former glory. I am disappointed with their meals and my experiences are:
Soups are often too salty.
Roast Pork – usually this is a good choice provided you choose to have gravy on the side otherwise your dinner is swimming with salty gravy. The crackling was good. The roast pork that Iordered was very chewy. The meal was salty, chewy and inedible.
Chicken Cacciatore was very salty. Chef needs to taste what they are cooking before adding salt and more salt.
Chicken Schnitzel is processed chicken fillet which looked dry and mummified.
Chicken Parmigina – is nice and moist with what seemed to be real chicken fillet.
Garlic Prawns – I ordered this meal a few times and each and every time after eating my mouth is very dry and need to drink lots of water.
Atlantic Salmon – cooked well and is usually good choice if you like salmon
Lamb and Rosemary sausages with mash potato – this humble dish usually is nice and I had this a few times and is ususally good.
Staff are excellent and deliver their services in a professional manner.
Members Benefits and Rewards
The monthly promotions of members rewards at the back of the calendar been upgraded to the new modern technology. Any operating administration system needs to be user friendly and not clumsy. Promotions appeared after the available date. Bar staff are not told about the offer and availability. The newly introduced “download the Highett RSL application” is not working and becoming an embarrassment for the club and staff.
If you look around the RSL members they are elderly and most of them are not used to this sophisticated download application technology on mobile. If you have to print on the back of the calendar to advise member to check their mobile of their next promotion. It is just as easy to put the benefits and rewards on the calendar or on their Highett RSL website under “Member” Benefits and Rewards. This is a misuse of new technology. Planet Earth Calling.
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