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“Not worth it!”

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Ramada Resort Cochin
Ranked #1 of 1 Hotels in Kumbalam
Certificate of Excellence
Reviewed 10 January 2011

After reading the rave reviews of this hotel I was expecting more. I stayed for seven nights over New Year. The Hotel is situated on Lake Kumbalam, which is about 30/40 minutes from Fort Cochin. The hotel is located in a peaceful area with lovely lake views but is isolated with nowhere to go within walking distance.

The hotel is quite badly designed with some fundamental mistakes in its construction. Walking around the resort is like an obstacle course of walkways, pillars, stairs and drops into 4 foot deep water channels. The hotel describes the Deluxe rooms as being located within the hotel gardens, whilst this is true, what it fails to say is that Deluxe rooms only have views of either the back wall of the cottages or the roof tops of adjacent buildings. So for any view a cottage is a must. These are built on concrete stilts curving around the headland and all have wonderful full lake views. They are well furnished, have good bathrooms and are spotlessly clean. The furnished balconies complete with fan are a great peaceful place to sit and watch the lake. One annoyance is the lighting system which is operated by a complicated central control panel. At first, this is a novelty but it soon becomes apparent that it is completely impractical, especially at night when you can’t see the control panel to operate the lights. During our stay we discovered that random lights would come on in the bathroom and bedroom during the night, which would wake us up, and of course, with the control panel it was difficult to work out how to turn them off again.

We found most of the staff to be delightful and particularly so in the restaurant. However, the front desk were a bit robotic, lacked warmth and appeared obstructive, promising to ring back with answers to queries but never doing so. To get to reception you had to pass the two gift shops who would pounce and give you the hard sell, which was a bit wearing. Whilst we enjoyed our stay we found the hotel to be lacking for people on vacation, it appears to be much more geared towards business travellers attending conferences and also does a brisk business in weddings. Little things were below that expected of a resort hotel, like not putting cushions out on the sunloungers, the pool bar (Strokes) was closed and there were no staff around the pool area to take food and drink orders. The sole restaurant (Fennel) was bland and dull with hard uncomfortable seating and very brightly lit, not at all conducive to a leisurely evening meal, which is all there is to do in the evenings, although the food was mostly okay. The other restaurant (Hot Coals) is well and truly closed and I’m not sure if it ever opened. It is a real shame as the hotel is in a great setting but does not utilise this in any of the public areas. The pool, however, is beautiful.

Getting out and about was difficult, the hotel would not call local taxis as it operates its own cars on a minimum 4 hour hire policy for 850 rupees, which you had to give an hours notice for. So all in all I wouldn’t return, but it is okay for a short stay of a night or two.

  • Stayed: January 2011, travelled as a couple
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3  Thank Davidob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cochinramada, General Manager at Ramada Resort Cochin, responded to this reviewResponded 21 February 2011

Dear Guest,

Thank you for giving a frank and vdery informative feedback about the resort. The resort was bult with a channel around the walkway. The idea was to have a water body flowing in it constantly. But due to certain design issues ( which we are still grappling with) the system has not been operational after the initial few months. We are taking a relook at this whether to redo away with the whole thing.

I have already spoken to the front office manager regarding the response of the front desk staff. I have also spoken to the shop people ( which we have outsourced) not to solicit business from guest directly.

We have already procured and placed the cushions in the loungers by the pool. We will relook into the lighting aspect of the Fennel and the seating. Our Hot Coals restaurant was not operational due to lack of customers. It is a Grill room and as such doesnt have local patronage. We are relaunching the restaurant in a couple of months.,

We dont recommend local taxis beacuse of service issues. We used to arrange local taxis, but this resulted in very bad guest comments due to behaviour of the drivers, like smoking, chewing tobacco, speaking on mobile while driving and vehicles not mainitained cleanely. We cannot vouch for their actions as they are not trained staff.

The rates were revised a couple of months back because of 20% increase in fuel prices and govt taxes on taxis.

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590 - 594 of 689 reviews

Reviewed 1 January 2011

I booked a deluxe room at Ramada Kochi and stayed there for a night with my wife. The Ramada Kochi was a big let down because the resort is still in the making ...literally and figuratively. For example take the discotheque. The opening timing advertised in the ad copy is 8pm. But we were told that it would open only at 10 pm. We went in at 10 to find a DJ playing loud music, the lights on, an unattended bar and not a single other person inside. Next time when someone does a survey on job satisfaction in Kochi, please hold a recorder to that young chap's mouth. It's not amazing that the discotheque doesn't have patrons even in December. The dance floor isn't big and the bar doesn't have stools, only a sofa in a corner. And mind you this is Kochi, the 'great Indian culture' is yet to crumble here as it did in Bangalore. The kochammas sneak in for a drink at the bar but not yet to shake a leg at the floor. If the disco is pitiable, the grill is in the belly. I mean it's advertised in the copy but it's yet to open. Isn't that grossly misleading advertising?

But wait before you give up on Ramada Kochi. The food at Fennel, the multicuisine restaurant is great. They've made some attempt at experimental cooking and some fusion experiments with Kerala cuisine are really appreciable. The prices are'nt exhorbitant. The breakfast selection is as good as at any good five star hotel in South Asia. The pool at Ramada is what sets it apart from other resorts. It's said to be Kerala's longest and it's a long, winding pool. It's the best pool I've seen for kids. But there has to be flea bites in heaven as the Malayalees would say..the pool side bar, well designed, and oh so well advertised, was never seen open.

The deluxe rooms are a big disappointment for the leisure traveller. The lake view is completely blocked by the row of cottages. The bathrooms are as big or as small as train toilets in India. No place for mischief and no bath tub. Never came across such a cramped bathroom in a five star property. The deluxe rooms are strictly for the business traveller and blame that on the cottages.

I didn't stay in a cottage. But they must be the best feature of Ramada. The sit out with comfortable chairs and a magnificent lake view should be the best place to have a drink and relax in Kochi. If you are a honeymooner or a second honeymooner, the cottage is the place to be and not at all the Deluxe room.

Ramada is a great place for families with young kids, especially because of the meandering pool. The staff are prompt, courteous and helpful in their service. I'll give three stars out of five top Ramada. Ramada is about potential misuded and oh! the cottages.

  • Stayed: December 2010, travelled as a couple
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1  Thank samabrams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cochinramada, General Manager at Ramada Resort Cochin, responded to this reviewResponded 17 January 2011

Thank you for your frank feedback. I apologise for the service at the Discotheque. We have opened the discotheque about 4 months back. While I am not trying to excuse our late opening of the the Disc, after opening we found that the patern of people coming to disc is after 10 pm. We get the crowd only on Fridays and Saturdays.

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Reviewed 24 December 2010

1) Service: Top class - very accommodating, very helpful and always smiling! this was my first stay in a ramada hotel, and it was a pleasant surprise to see the class!!

2) Room: Big rooms with great views, overlooking the river which joins into the sea.... very breezy as well. The decor was also very well done!!!

3) Location: Not too far from the main spots in Cochin, however i think it was the traffic that killed us most of the time, but that would probably apply to any other hotel as well.

4) Food: The food here was excellent, and we had a friends wedding party here, which had a great buffet!!!

5) Overall experience: Lots of fun and good memories!! beautifully set against the water, and spread out over a large area!!

  • Stayed: December 2010, travelled as a couple
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1  Thank ashishmedhora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cochinramada, General Manager at Ramada Resort Cochin, responded to this reviewResponded 17 January 2011

Thank you for your feedback. This will be passed on to the team.

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Reviewed 22 November 2010

It is hard to find a place to stay in India that is quiet and peaceful. This hotel is brand new, in a beautiful location on the lake, and has all the modern amenities that a foreign traveler would look for we stayed in the cottage which are on elevated stills with a wonderful view of the pool and backwaters.The rooms are amazing.

  • Stayed: January 2010, travelled as a couple
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Thank aaruv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ramadacochin, Manager at Ramada Resort Cochin, responded to this reviewResponded 1 December 2010

Thank you very much for the wonderful review. The comments have been passed to the entire team
Ramu Butler
Exe Chef and F&B Manager

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Reviewed 22 November 2010

Just came back from Kochi.
My opinion about this hotel can be had from my impatience to write this review,to say that it is excellent!!
It is just the perfect getaway
Having stayed in the best hotels in India, I can very confidently say that from every aspect this hotel is one of the best in India.
Special thanks to the staff of fennel restaurant for making our stay so special.

  • Stayed: November 2010, travelled with family
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Thank hpkindia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ramadacochin, Manager at Ramada Resort Cochin, responded to this reviewResponded 1 December 2010

Thank you very much for the wonderful review. The comments have been passed to the entire team and especially to Fennel staffs
Ramu Butler
Exe Chef and F&B Manager

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Additional Information about Ramada Resort Cochin

Address: | Kumbalam South, Kumbalam, Kochi (Cochin) 682506, India
Phone Number:
Region: India > Kerala > Kochi (Cochin) > Kumbalam
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Kumbalam
Price Range: $96 - $970 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Ramada Resort Cochin 5*
Number of rooms: 42
Official Description (provided by the hotel):
Feel the silence of the shores Ramada Resort is a poem. Written on the banks of a tranquil lake. You find the island of silence just 17 km from Kochi, Kerala's metropolis, and 2 km from a busy national highway. The Kumbalam backwaters is part of the famed Vembanad Lake. As the gates open, a sudden change in landscape, a riot of greenery, and silence, greet you. A harmonious mix of exhibitive desert trees and the natural flora of Kerala instil in you the same feeling you experience while watching your child take its first steps: excitement! Pass through the front office that exudes the Keralan hospitality, laced with the professionalism of Ramada, and walk into one of those 24 pool-facing villas. The long walk itself is a refreshing change, compared with boxing oneself into the usual elevator. The greenery soothes the nerves of even a weary traveller. You have started experiencing the space. And silence. Oh! Its space everywhere. Spread across 7 acres of land, Ramada Resort has only 42 living spaces. You would perhaps enjoy the largest per capita space on a resort in Kerala! Before stepping into your room, you find the ground floor is just floor, and not a room! Your kids may want to stay back and play. Let them, and you allow yourself into your cottage. In the super luxury of the room, you will come across the best amenities. Open the glass door and step into the balcony. The meandering pool stretches itself to 110 metres in front of you. Its waters almost touch the lake, which touches the eastern horizon for sure. The enormous expanse of the backwater, lined with coconut trees, will make you feel the thrill of floating freely on a ship's deck, a la Jack and Rose. It's a play of water, mixed with serenity. You feel engulfed by infinity. Almost. In the morning, the sun rising from across the waters will greet you on the balcony. You may feel like doing a sun-salutation, the most beneficial yoga posture. The fisherman in his canoe rowing against the myriad hues of morning sun will be a picture postcard scene that reminds you of the painting competition in your school days. In the evening, the reflections of the setting sun on the serene waters would take you to the empire of silence. The water, layers and layers of it, may tempt you to try some water therapy. Walk into the spa, Kerala's largest. It offers more than 25 varieties of herbal and western massages. Treat yourself to foot reflexology and leave the seat with every organ in your body relaxed. Or try Thai massage. Or Balinese. Treat your senses to the aroma of freshly fried seafood. With your stomach directing you towards the restaurant, the turn in the corridor next to it opens up suddenly into an empty expanse of greenery. The deja vu feeling of having one's own extra space suddenly overpowers the unassuming traveller. It takes some time to adjust to this heavenly feeling and finally when lunch is served, you realise even time has no boundaries in this part of the world and stands still. ... more   less 
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Also Known As:
Ramada Resort,Cochin Hotel Kochi (Cochin)
Ramada Hotel Kochi

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