I just drove through this restaurant this evening to order a Big Boy, and a bowl of chili. I asked for my chili to be light on the beans. I have requested this before, without any problems. The employee who was responsible for taking my order was most disrespectful. Her tone was argumentative, at best. I told her I wanted to speak to her manager because I was angry with her attitude. I came inside and spoke to the female manager on duty. I informed her of the rude behavior of her employee. I didn't feel as though my concerns were well received. I told them to cancel my order, and I would never be back. I dove one block to Wendy's and ordered my dinner. OBTW! Wendy's provides a 30% discount to veterans. I am thoroughly disgusted with your store, and thought you might like to know just how lacking those employees are regarding customer service.
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