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“Wonderfull Staff”

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Quality Inn and Suites Benton – Draffenville
Ranked #2 of 6 Hotels in Benton
Oak Bluffs, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Wonderfull Staff”
Reviewed 13 August 2011

We arrived a day early (thursday) and I am glad we did! The front desk staff at this hotel is great! The lady who checked us in was friendly, funny and helpfull through out our whole stay. Hot breakfast was great and our room very clean. Place could use some up dating on decor and work done on the faint odor of hotel which seems to maybe come from moisture. We will stay here again!

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Jaycee M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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72 reviews from our community

Traveller rating
    31
    25
    7
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    3
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28
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13
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Boulder, Colorado
Level 3 Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 6 July 2011

We had a mixed experience at this hotel. On the one hand, the room was clean and spacious. Also, the morning manager was friendly and helpful in directing us to a a beautiful public park with plenty of room for playing with our yellow lab.

On the other hand, we found the breakfast and cleaning staff bordering on pushy. I had to request that the breakfast remain out until the advertised ending time of 9am, as the staff member began removing items at 8:35. Then, the cleaning staff called our room at 10:30am to "make sure" we were planning to check out at 11am. My final suggestion to the hotel is that since they allow dogs, it would be helpful to have a trash can or two outside for disposing of dog waste.

  • Stayed May 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank HasDogsWillTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Princeton, Indiana
Level 5 Contributor
56 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 27 June 2011

The staff is very nice and helpful. However, the first floor rooms and the hallways have a strange odor, perhaps from dampness. The tub in our room was quite narrow, meaning that floorspace when taking a shower was limited. Chubby people wouldn't want to bathe, and those with big feet would have trouble! :)
The security locks for the outside side door and the pool area are missing. Perhaps this is because the hotel recently changed hands. If you are worried about security, this could be a factor in your decision.
For those with lots of luggage or mobility issues, you need to request a first floor room; this hotel has no elevator. I need good pillows, and the small pillows aren't my preference. However, the free wifi is a plus.
Otherwise, the pool was nice, rooms were clean, breakfast was good (I recommend the French toast--the waffles must have been good since folks were lined up to make them!), and the location is very convenient. The Kentucky Opry is nearby.

  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank cjwo57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Berea, Kentucky
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 May 2011

I was in conducting business matters in Mayfield and I have stayed at this hotel numerous times because the hotel is clean and the staff is very friendly. On my last visit I went to check in the hotel and found out that I had left my wallet in Mayfield. I had no money and no gas. I asked the person at the front desk if they had my card on file from my previous stay and she said yes. I then asked her if she knew a gas station that would accept a credit card over the phone and to my pleasant surprise she handed me a $100.00 bill (which they charged to my card)! Without their help and understanding I would have been stranded. I must say that this place is certainly first class all the way and will always be a hotel that I will use in the future. Thank you! ~Marty

  • Stayed May 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank m_wilhoite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louisville, Kentucky
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 March 2011

The staff at this hotel are wonderful, hotel is very clean! by far the best ive stayed in! the manager is the best and all her staff great job girls!!! The cable guy

  • Stayed March 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank miller242411
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Inn and Suites Benton – Draffenville

Property: Quality Inn and Suites Benton – Draffenville
Address: 173 Carroll Road, Benton, KY 42025-7164 (Formerly Comfort Inn & Suites Benton)
Phone Number:
Region: United States > Kentucky > Benton
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Benton
Price range (per night): $114 - $154
Hotel Class:2.5 star — Quality Inn and Suites Benton – Draffenville 2.5*
Number of rooms: 55
Official Description (provided by the hotel):
Stay a short drive from Kentucky Lake at the pet-friendly Quality Inn and Suites Benton – Draffenville hotel in Benton, KY, located off of Interstate 24. Explore a variety of nearby outdoor, entertainment and cultural attractions, including: Venture River Family Water Park, Kentucky Opry, Land Between the Lakes National Recreation Area, and Mike Miller County Park. Several restaurants, including Domino’s Pizza, Lilly Brock’s and Majestic Steak House, are within walking distance of the property. Get your money's worth if you're traveling for business at our meeting room that can accommodate up to 25 people. Take care of basic business needs with access to copy and fax services. Enjoy a generous selection of hotel features and amenities that include: free breakfast, free WiFi, indoor heated pool, and guest laundry facilities. Get more value with guest rooms that feature refrigerators, coffee makers, flat-screen TVs, hair dryers, irons and ironing boards. Select suites include kitchen facilities. Enjoy your stay at the Quality Inn and Suites Benton – Draffenville hotel in Benton, KY. Reserve a room with us today. ... more   less 
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Also Known As:
Comfort Inn & Suites Benton Hotel Benton
Comfort Inn And Suites Benton

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