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All reviewsunion collegeexcellent place to staylots of hot waterbest westernsroom was cleanfast food placessmall roomthe breakfast areacontinental breakfast isfirst floormake your own waffleswilderness trailtwo night stayrecommend this hotelhotel stafffamily reunionchecking in
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Reviewed 4 September 2016

This is an excellent stop over for Business or Vacation...The Front Staff was wonderful / checking in and out...The room was clean and the beds were Very clean...The breakfast was good..I would give Best Western at this location 5 Stars...

  • Stayed: September 2016, travelled on business
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Review collected in partnership with Best Western
Thank Sharon J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tdbrucie1, General Manager at Best Western Wilderness Trail Inn, responded to this reviewResponded 6 September 2016

Dear Sharon J

Thank you so much for taking the time to comment about your recent stay at our property. We greatly appreciate your kind words and high marks. Guest satisfaction is our ultimate goal and our entire staff works hard to achive this. We hope you find yourself back in our area again. We would look forward to another opportunity to serve you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 September 2016 via mobile

I highly recommend this hotel to anyone. It's surrounded by beautiful trees. Very clean and well kept. Due to great General Manager, Tammy Bruce and her right hand lady, Jennifer. They were very informative about the area and very sweet. Made us feel welcome and at home. Thanks Tammy and Jennifer!!

Wayne and Lori, Texas Full Circle Services, LLC

Stayed: September 2016, travelled on business
Thank Wayne D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tdbrucie1, General Manager at Best Western Wilderness Trail Inn, responded to this reviewResponded 6 September 2016

Dear Patron:
It was a pleasure meeting you and being able to put a face to a voice on the telephone.
I greatly appreciate you taking time out of your busy schedule to post comments about your recent stay with us. Thank you for the high scores and sweet words. They mean so much. I will make sure Jennifer knows of such. We are a small property in a rural area but our entire goal is to give our guest the most pleasant stay possible. Please stop by and see us again should you get back in eastern Kentucky.

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Reviewed 21 July 2016

Wasn't expecting much, but this hotel was very nice. Staff was professional and friendly. Clean, comfortable rooms. Breakfast pretty standard for continental, but was laid out nicely and area clean. The breakfast area was a bit small, so it got crowded in there. There was an outdoor pool but we didn't use it, just a quick overnight.

  • Stayed: July 2016, travelled with family
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Review collected in partnership with Best Western
Thank Lynette K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tdbrucie1, General Manager at Best Western Wilderness Trail Inn, responded to this reviewResponded 22 July 2016

Dear Patron:
We are pleased that we surpassed your expectations of us. We are a small property in a rural area that does not have all the "bells and whistles" but strive for good customer care. Thank you so much for taking time to comment of your recent stay. Perhaps the next time you find yourself in our area, you will have time to enjoy the pool. Our door is always open

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Reviewed 18 July 2016

Very clean, nice place to stay when out on a family hiking trip. The pool was very well kept and relaxing on a hot day. The only drawback would be the small room for the continental breakfast. There are several fast food places in the town but we did not find a real sit-down restaurant nearby.

Room Tip: 2nd floor rooms give you a good view of things...a sense of more relaxed atmosphere. Back side rooms off a view of some woods.
  • Stayed: July 2016, travelled with family
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Thank Frederick W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tdbrucie1, Manager at Best Western Wilderness Trail Inn, responded to this reviewResponded 20 July 2016

Dear Fredrick W,

We are grateful for your feedback. Thank you so much for taking the time to post comments about your recent stay with us. Your kind words are appreciated. We also agree that our breakfast room needs work and that a good sit-down establishment is needed in the area. Hopefully, this fall I can persuade the owners to do something about our continental space. I will make sure they are aware of your remarks. One of our owners is a member of the tourism committee. We have been pushing for them to try to secure a family restaurant for the county. I will make sure he lets the others knows of your posting. Perhaps the next time you are in town, some changes will have been made.

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Reviewed 5 July 2016

Our first stop on the way out of Kentucky. The staff at this hotel were super nice. The rooms were comfortable, everything was in order and clean. It was close to restaraunts and shopping center. It made our couple days very enjoyable.

  • Stayed: June 2016, travelled with family
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Review collected in partnership with Best Western
Thank 696bettyt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tdbrucie1, General Manager at Best Western Wilderness Trail Inn, responded to this reviewResponded 6 July 2016

Recent Visitors:
We are very grateful you made time to review our motel after your recent stay and
appreciate your kind remarks. I must agree that the staff is super. They all work hard to give our guest a satisfying stay. Should you ever find yourself in our area, please stop by. Our doors are always open. Your business will always be welcomed.

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