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“Pleasant Stay”

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Hawthorn Suites by Wyndham Overland Park
Ranked #25 of 37 Hotels in Overland Park
Wausau
Level Contributor
93 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
“Pleasant Stay”
Reviewed 11 April 2012

My wife & I stayed at this hotel over the Easter Holiday visiting family. Everything was quite nice and acceptable. The room included a complimentry breakfast. Our room was a queen suite which was layed out with a small kitchen, living room, fireplace and seperate bedroom. It all added up to an acceptable stay. The only negative we experienced was the pool and hot tub was closed for an undisclosed reason and the room could have been cleaned a little better.

  • Stayed April 2012, travelled with family
    • Value
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Helpful?
Thank L L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian M, General Manager at Hawthorn Suites by Wyndham Overland Park, responded to this review, 14 April 2012
We are glad you enjoyed your stay over Easter weekend. Our goal is always to make sure everyone has a pleasant and enjoyable stay. Our outdoor pool will be opening Memorial day we hope to see you this summer.

Sincerely,

Brian Meader
General Manager
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (89)
Date | Rating
  • English first
  • German first
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English first
Des Moines, IA
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 April 2012

The suites are decent and quiet. Not fancy, but comfortable. Pay a little more for the two room suite with full kitchen. The room with a single pull-out bed and mini-fridge is a little small.

Breakfast was pretty good - although cut-up fresh fruit would have been nice. Very good hashbrowns!

Pool was not open in March.

Negative: only one ice maker for the entire place. The ice ran out early due to multiple sports teams staying there.

Room Tip: Once the pool opens, the rooms facing the courtyard could be noisy. Worth it to pay a little more f...
See more room tips
  • Stayed March 2012, travelled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank csheady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian M, General Manager at Hawthorn Suites by Wyndham Overland Park, responded to this review, 6 April 2012
Thank you for taking the time to fill out our hotel survey. We are glad to hear that you enjoyed your stay and were comfortable. Our 1 Bedroom Suites are perfect for traveling families. Our outdoor pool is open seasonably, Memorial Day through Labor Day. We look forward to having you back for your next tournament.
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Rileyjr
Level Contributor
81 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 22 March 2012

We had a quiet, peaceful retreat during our stay here. The breakfast meal was added plus. The choices of food were great The staff was very friendly, the room clean and spacious. I will return again for a quiet get-away in the city.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
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Helpful?
Thank Rileyjr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian M, General Manager at Hawthorn Suites by Wyndham Overland Park, responded to this review, 10 April 2012
Thank you for the nice review on our hotel. We think the hotel is a perfect place for a get-away.
Hope to see you soon!!

Brian Meader
General Manager
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Saint Paul, Minnesota
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 March 2012

I stayed at this property from March 14-March 18. We were there for a dog show. The property is nice with a park-like setting, including a pool, grill, tables etc. The staff was friendly. The room has the potential to be nice, had it been cleaned. The bathroom featured an extremely large bathtub and the layout of the room was nice. It also has a nice walk in closet. The hotel has pick up bags located outside so that guests can pick up after their dogs. This is very convenient!

The issues we had were that the alarm clock was dusty, the phones were dirty and crusted with dirt. There were black specks on the carpet in the entry that looked like mouse droppings (these remained for the entire stay). We think they were rocks. The air conditioning unit was filthy. It was in the 80s much of the week and when we would turn on the a/c unit, large black flecks of dirt flew everywhere. Our sheets on both beds in the room were old, dingy, ripped and frayed. There was also dirt on the walls. Furnishings etc. could stand some updating but we were more concerned about the cleanliness of the room than we were about the decor.

What was most concerning is that all the rooms have outdoor access. When I made the reservation, I stated that we would have 2 dogs. The first night, we asked for sheets to go over the top of the comforters on both beds. When house keeping arrived they saw that our dog crates were in the room. The manager or desk person shut off our keys, in spite of the fact that they allow dogs and they were told they were there. They said they had no record of it. The next day, we arrived to our keys being shut off again. A nice person at the desk did take care of this and we had no problems after that with keys. However, we were very concerned as we were on the ground floor and had we been followed by someone, we would have potentially been trapped.

We will most likely not stay here again due to the key issues and the DIRTY room. Its unfortunate because this property has so much potential to be a great place to stay. We chose this due to positive reviews on trip advisor.

  • Stayed March 2012, travelled with friends
    • Value
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    • Cleanliness
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Helpful?
2 Thank DogShowLover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian M, General Manager at Hawthorn Suites by Wyndham Overland Park, responded to this review, 24 March 2012
Thank you for taking the time out to complete a review on your recent stay at the Hawthorn Suites. Our goal is to make sure each and every guest has a pleasant stay. I apologize that your stay was less than satisfactory. If you are ever in the area again please don't hesitate to call me directly and give us another try so you can see what we can truly offer.

Sincerely,

Brian Meader
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bella Vista, Arkansas
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 19 March 2012

Newer, relatively clean, very quiet, safe, located in a business park setting close to highways 69 and 435. No problems with this establishment, it was one of the better I've stayed at this year. Decent breakfast selection but very crowded one morning and running out of food; however, since I just have cold cereal in the mornings it was not an issue for me. Workout room was always empty and available, outdoor pool is seasonal although they do have a nice spa open year round. Room was large and comfortable but could have been a tad cleaner, some cobwebs near the windows and scotch tape pieces stuck on the chair in the room. Bed was extremely comfortable. Priced very reasonably and would recommend without hesitation.

  • Stayed March 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank SouthwestSurfgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian M, General Manager at Hawthorn Suites by Wyndham Overland Park, responded to this review, 20 March 2012
We are always glad to hear that a guest had an enjoyable stay at the Hawthorn Suites. We value every guest opinions and feedback. We hope to see you again soon.

Thanks

Brian Meader
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hawthorn Suites by Wyndham Overland Park

Property: Hawthorn Suites by Wyndham Overland Park
Address: 11400 College Blvd, Overland Park, KS 66210-4103 (Formerly Holtze Executive Village Overland Park)
Phone Number:
Region: United States > Kansas > Overland Park
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #25 of 37 Hotels in Overland Park
Price range (per night): $115 - $217
Hotel Class:3 star — Hawthorn Suites by Wyndham Overland Park 3*
Number of rooms: 215
Reservation Options:
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Also Known As:
Hawthorn Suites Executive Village Hotel Overland Park
Overland Park Holtze Executive Village
Hawthorn Suites By Wyndham Overland Park Kansas

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