After reading the last comment about the brown recluse spiders, this review will seem trivial! We "attempted" to stay at this hotel for a family reunion over Memorial Day weekend. We had a total of 6 rooms. NO HOT WATER, THE POOL WAS CLOSED, AIR CONDITIONING DID NOT WORK IN ONE ROOM, and other minor issues. When asked about the lack of hot water on Saturday, they orignally promised it would be on; however, later said we would be out of hot water until Tuesday as they couldn't (more like they were too cheap!!), to get anyone to repair. When we confronted management, they indicated they had called a few repairmen and couldn't find anyone so they stopped trying. They started calling again when we were there and mentioned that they could SMELL GAS...but couldn't get the pilot light lit...lovely, gas & fire a great comination! We checked out of the hotel at about 8 p.m. that evening and requested our money back...By the way, I killed a spider which looked very similar to a picture of a brown recluse in the bathtub in my mom's room.
The management at this hotel has absolutely no clue as to what is required in the hospitality/hotel business. The fact they could let 100+ guests go without hot water for multiple days is ridiculous; however, add in the brown recluse issue and non-working pool with ceiling falling in...and THIS PLACE SHOULD BE CLOSED!
On a positive note, I would HIGHLY RECOMMEND THE HOLIDAY INN EXPRESS DIRECTLY ACROSS THE STREET!! Wonderful service, excellent breakfast, fabulous pool -- felt like a five star hotel -- honestly, cannot say enough about the place!
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