Now this hotel is pleasant however if you wanna sleep before 1am don't stop here . The rock band playing outside till late precludes any shut eye. Fine if you wanna party...not so if you are needing to get up next day.
Reception offer earplugs instead of investing in decent sound proof windows
Dear David20051,
I read with a great attention your comment regarding your past stay with us. I am happy to hear that you found the Grand Hotel & Spa Nuxe pleasant. However, I was really disappointed by the comments regarding the noise disturbances.
Here is why :
You stayed with us on July the 15th. I do know this since it was the only day in the year on which a band played outside the hotel. Because of bad weather conditions, Serre Chevalier celebrated the 14th of July on the 15th...
So what you heard was the concert for our national party.
As you can imagine, such a party takes place only once a year. We anticipated this event by offering our guests some earplugs if they needed them.
As you understood, this situation is an exception and not the rule at the Grand Hotel.
In any case, I am truly sorry that the music prevented you from sleeping and I perfectly understand your disappointment.
I do hope that you will give us another chance to show you that you can get a good night sleep in a very quiet environment at the Grand Hotel.
I look forward to welcoming you back to the hotel and I invite you to contact me so that I may personnaly organise your next stay with us.
Kind regards,
Alexandra Berger
Hotel Manager
All the staff are friendly and polite, good welcome. They upgraded my room as the hotel wasn't full.
Room spotless, meals and breakfast very nice.
Great views, top stay for cycling or skiing (ski lift 50yards away
Dear Marcel82014,
Thank you very much for taking the time to share your experience at the Grand Hotel & Spa Nuxe. I am happy to read that you enjoyed your stay with us and that you felt welcomed by eveyone. We enjoy indeed a terrific location in Serre Chevalier and there are many summer and winter activities availalble right next to the hotel.
We look forward to welcoming you back soon, maybe this winter for some ski in our wonderful ski resort.
We look forward to seeing you soon,
Kind regards,
Alexandra Berger,
Hotel Manager
The Grand Hotel is located in Chantemerle, the heart of the Serre Chevalier Valley. There's no better place for your base. Each day, you can choose a sector to ski or I guess in the summer to hike. Choosing another sector only adds to your schlep factor. But that's not all. The Grand Hotel is less than 50 meters from the main gondola! Loved the hotel. It's recently modernized and its rooms and facilities certainly earn its 4 star. The staff was friendly, capable, and spoke English. Lovely. My wife and I enjoyed the breakfasts and dinners included in our half-board accommodations. Even the parking was free. Look no further, friends.
Dear Mike B,
Thank you so much for your great comment on Le Grand Hôtel & Spa Nuxe ! We could not have said it in a better way and we are thrilled you enjoyed your ski holidays with us. Throughout the season, we received great feedback from our guests about the recent renovation. The team also played an important role in this feedback since they did a great job.
We hope to have the pleasure to welcome you back soon. Summer is also a great period to visit Serre Chevalier since there are many sports activities to enjoy in the valley.
Kind regards,
Alexandra,
Hotel manager
We had a fabulous stay here. The hotel is newly refurbished and felt modern and luxurious. Great rooms with wide screen TV and free movies which the teenagers loved, as well as other things to occupy them such as games rooms, table tennis and table football, all away from the main area so the bar area is kept relatively quiet for the adults. The staff were tremendous, if you need skis, hire them here, we didn't realise they did ski hire and hired else where before we came and missed out on getting much better quality skis from the hotel. We also enjoyed an evening in the spa which is very nice after a day's skiing. It's also right near the lift so the location couldn't be better. Wonderful hotel.
